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Global Sales & Solutioning Trainee
ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow 226010, India
Telephone: 915.130.3150
Email: [Confidential Information]
Program: 24-Month Sales Excellence Program
Target Role: Sales Development Representative (SDR)
Work Schedule: Night Shift (aligned to North American time zones)
Work Type: Remote / Work from Home
Education: Recent Graduate BBA, BSc, or B.Com
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About The Program
ARDEM's 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.
Promotion Criteria to SDR
Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:
- Communication Mastery: Achieving certified Telecom Clarity with accent neutrality for North American C-suite engagement.
- Solution IQ: Ability to map complex client problems into automated workflow designs.
- Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase.
Key Responsibilities
Intelligent Prospecting
- Use tools like LinkedIn Sales Navigator and ZoomInfo to identify decision-makers in North American Finance and Logistics firms.
Omni-Channel Outreach
- Execute email, LinkedIn, and cold-call sequences to book discovery meetings for the US sales team.
Solution Architecting
- Collaborate with the engineering team to draft workflow diagrams showing how ARDEM's RPA (Robotic Process Automation) replaces manual data entry.
Proposal Management
- Draft Statements of Work (SOWs) and pricing models for prospective clients.
Market Analysis
- Track US outsourcing trends and deliver campaign hooks to the marketing team.
Requirements
Education
- Recent Graduate: BBA, BSc, or B.Com (required).
Work Schedule
- Prior experience in a night shift role is required.
- Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.
Communication Skills
- Excellent written communication clear, professional, and error-free correspondence in English.
- Excellent verbal communication articulate, confident, and persuasive on calls and video meetings.
- Must demonstrate Telecom Clarity: a neutral, professional tone clearly understood over digital communication lines.
Mindset & Soft Skills
- High grit comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.
- Self-motivated and disciplined in a remote, night-shift environment.
- Coachable and eager to learn BPO operations, automation, and international sales practices.
Technical Setup (Work from Home)
- Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).
- Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.
- Backup power or UPS preferred to avoid connectivity disruptions.
Additional Requirements
This opportunity enhances your work life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:
- Laptop or Desktop:
- Operating System: Windows
- Screen Size: 14 Inches
- Screen Resolution: FHD (19201080)
- Processor: I5 or higher
- RAM: Minimum 8GB (Must)
- Type: Windows Laptop
- Software: AnyDesk
- Internet Speed: 100 Mbps or higher
About ARDEM
ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.
NOTE!
ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs this is fraud. Please disregard and refer to ARDEM's Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
