Global Pre-sales Solution Engineer (Payments)

Job Description for Global Pre-sales Solution Engineer (Payments)

Work Location: Mumbai

Experience: 10 - 15 years of total experience (4-8 Years relevant experience)

About RS Software:

RS Software builds global, national and enterprise payment platforms, and has presence in four continents. The product suite combines with knowledge systems built over 30 years, delivering mission-critical payment solutions that combine innovation and entrepreneurship to create the new gold standard for digital payments. With approximately 40% of the global digital payment volumes in 2021 processed on platforms built by RS Software, the vision is to deliver Payments at the Speed of Thought.

RS Software is focused on the global payments modernization market, providing large-scale, high-performance payment systems, serving central Infrastructures, financial institutions, payment network providers, payment processors and software companies providing products to the payment industry. The company's product suite offers ISO 20022 ready, open payments architecture using a cloud-based microservices framework - optimizing costs, seamless integrations with commoditized products, and accelerates the pace of adoption. The company's solutions today are installed in 12 of the top 20 banks in India, and the four major platforms built by RS Software cumulatively process annually 350+ billion transactions world-wide, giving the company a rare track record in the payments domain.

RS Software's product suite is getting recognized in some important markets, which is creating strategic partnerships, the foundation for the company's long-term growth. RS Software has bult India's digital payment infrastructure, the three major payment platforms, which are transforming the lives of a billion+ people.

• Instant digital payment platform (UPI)

• Bill payment platform - Bharat Bill Payment System (BBPS)

• Enterprise Fraud and Risk Management (EFRM) Why RS Software

RS provides a unique experience of engaging in some world class product development and prestigious large scale payment platforms that caters to billions of people

We provide opportunity to learn and develop high throughput transaction processing systems

RS Software is one of the few technology and payment solutions providers where talented individuals have the opportunity to work on cutting-edge, complex, and mission-critical IT projects. We offer ample career opportunities to hardworking and skilled employees.

Our Talent Management Program is specifically designed to identify the interests of each employee and match them with suitable career paths within their desired domains, allowing them to make the best possible use of their skillsets in reaching their goals.

We invest in the knowledge and skill development of our employees with RS School of Payments – the industry's most comprehensive training platform. There are three main areas of focus that the Academy and School address: current technology skills, professional development and payments domain knowledge.

Our customized training program, well-defined career mapping process and comprehensive appraisal system is designed to help every employee achieve their goals.

To address the challenges of relocation, we offer employees coming from other regions reimbursement for expenses associated with their moves as well as complimentary

interim facilities, such as guesthouse accommodations, to ease the transition. We also assist employees with finding suitable housing.

Role type:

Individual contributor (high autonomy), with potential to scale into small team as pre-sales grows

Role Summary

RS Software is building a world-class Global Pre-Sales organization to win complex payments opportunities through credible proof—not just presentations. We are hiring a Sales Engineer / Solution Engineer based in India to support global pursuits (including North America and partner-led opportunities) by translating customer needs into solution designs, demos, POV/POCs, and executive-ready narratives.

This is a high-impact, customer-facing role that also contributes to building the pre-sales operating system: reusable assets, demo/POV environments, standards, and CRM-based influence tracking. The role reports into the Global Pre-Sales Leader / Head of GTM Strategy and works cross-functionally with Sales, Product, Engineering, Marketing, Security/Compliance, and Delivery.

Key Responsibilities

1) Discovery, Solution Fit & Deal Support

• Lead structured discovery workshops and convert requirements into a clear requirements → proof map.
• Build credible solution fit: architecture, integrations, deployment approach, data flows, and non-functional requirements.
• Produce crisp pursuit artifacts: deal brief, stakeholder map, mutual action plan, and POV scope.

2) Demo Excellence & Executive Storytelling

• Deliver persona-based presentations and demos that tie features to business outcomes and measurable impact.
• Build storyboarded demos using a Say → Show → Prove approach.
• Communicate tradeoffs and recommendations with confidence and clarity in exec-facing forums.

3) POV/POC Strategy & Execution (Proof-Led)

• Scope and execute POV/POCs with explicit success criteria, exit criteria, timeline, and effort sizing.
• Coordinate cross-functional SMEs (engineering/security/product) to ensure feasibility and delivery readiness.
• Maintain POV governance to reduce rework and accelerate conversions.

4) Objection Handling, Security/Risk & RFP Support

• Handle technical objections (architecture, integration, scalability, resilience, security) calmly and convincingly.
• Contribute to security questionnaires, standard artifacts, and risk responses.
• Support RFPs/proposals with accurate solutioning, assumptions, and proof points.

5) Reusable Assets, Content Governance & CRM Influence

• Create and maintain reusable assets: reference architectures, POV templates, demo scripts, value tools, and case-study inputs.
• Log activities and outcomes in CRM to improve influence attribution, stage conversion tracking, and forecast hygiene.
• Participate in operating cadence: weekly deal reviews, monthly capability sessions, and QBRs.

Required Qualifications (Must-Have)

• 4–8+ years in Sales Engineering / Solution Engineering / Pre-Sales / Solution Consulting for B2B products (SaaS, enterprise software, fintech).
• Payments domain experience is required (depth can vary). Prefer candidates who already have strong coverage across several areas and are highly motivated to learn the rest quickly.
• Strong ability to translate business needs into technical solutions (APIs, integrations, workflows, data, controls).
• Proven experience delivering customer-facing demos and leading technical workstreams during sales cycles.
• Experience scoping and running POV/POCs with success criteria and structured governance.
• Strong communication: can write clean artifacts and present to both technical teams and executives.

Payments Domain (Required — have as much as possible, learn the rest)

Required familiarity with core concepts across retail digital payments, such as:

• Merchant acquiring & acceptance (North America): processors/acquirers/PayFac models, merchant onboarding, risk/underwriting concepts, chargebacks/disputes.
• payment flows, auth/clearing/settlement concepts (as relevant), reconciliation, exceptions
• APIs/integrations common in payments ecosystems
• operational realities: onboarding, disputes/chargebacks (where relevant), reporting, compliance touchpoints
• Fraud & risk management: transaction monitoring, risk signals, rules/ML concepts, ATO patterns, operational workflows.

Nice-to-Have Domain Experience (Preferred)

• Europe digital payments trends: awareness of themes like open banking evolution, instant payments initiatives (e.g., SEPA Instant), ISO 20022 modernization, and PSD2/PSD3-era directionality.

What Success Looks Like (KPIs / Outcomes)

Measured primarily on quality of influence and repeatability:

• Improved Demo → Next Step conversion (clear mutual actions after key meetings)
• Higher POV entry rate and POV → Win conversion
• Reduced cycle time / rework through better POV scoping and reusable assets
• Strong artifact quality (deal briefs, architectures, POV plans, security responses)
• High reuse of standard assets and adherence to operating cadence/CRM hygiene
• Independently leads solutioning for strategic pursuits
• Runs exec-ready demos and POV scoping without senior rescue
• Authors reusable assets adopted by the broader team
• Influences measurable outcomes (demo→next step, POV conversion, reduced rework)
• Mentors/junior-coaches (even before direct reports exist)

Working Model

• Time-zone overlap: ability to support a planned overlap with North America when required (structured, not chaotic)
• Travel: occasional travel for key pursuits/workshops (as needed)