Designation: General Manager - Global Operations (Finished Dosage Form Business)
Business Unit & Location: Formulations - MSN Group, Hyderabad, India
Reports to: Senior Leadership
Objective:
This role leads global end-to-end operations for MSN's finished dosage formulations portfolio across the US, EU, Australia, China, Korea, India and Canada regions/markets.
Responsibilities include operational strategy, supply assurance, compliance alignment, launch readiness, and P&L-linked operational performance.
Key Responsibilities
1. Global Operations & Strategy
- Define and execute global operations strategy supporting business growth & capacity planning.
- Monitor operational excellence initiatives to ensure cost efficiency, yield improvement, and productivity.
2. Supply Continuity & Market fulfilment
- Work with SBUs on S&OP/IBP processes driving forecast accuracy and service level improvement.
- Ensure OTIF delivery, risk mitigation & supply security for regulated and emerging markets.
3. Manufacturing & Quality Coordination
- Align with Demand/Supply teams for volume commitments, batch priorities, RM/PM readiness, and QA release schedules.
- Plan tech transfers, scale-ups, and commercialization of new launches globally.
4. Regulatory & Compliance Governance
- Ensure operational adherence to FDA, EMA, TGA, Health Canada, MFDS, NMPA, CDSCO expectations
5. Performance & Cost Analytics
- Track operational KPIs (lead times, COGS, yield, logistics cost) SBU wise
- Implement digital dashboards for real-time performance visibility.
6. Cross-Functional Leadership
- Interface with Sales, QA, RA, Commercial, Finance, SCM, Demand/Supply planning & Logistics to maintain patient supply reliability.
- Lead issue escalation globally and ensure timely closure.
Qualifications
- Bachelor's degree in Pharmacy; MBA preferred.
- 12–18+ years in Pharmaceutical Global Operations (Finished Dosage Forms mandatory).
- Strong exposure to regulated markets — especially US & EU.
- Proven leadership managing cross-regional operations teams.
- Proficient in SAP / ERP planning tools; strong business & financial acumen.
Preferred Experience
- Generics industry exposure
- Solid/Injectable formulations operational expertise
- Lean Six Sigma certification
- Experience with global product launches
