Global Mobility Delivery Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will be responsible for the end-to-end execution of global mobility cases for consulting staff, acting as the primary point of contact for transferees and offices and ensuring smooth, compliant, and high-quality delivery of geographic transfers.

As part of a global delivery team, you will manage a portfolio of consulting team geographic transfers, working within established policies and frameworks. You will focus on consistent execution, stakeholder coordination, and operational excellence, while escalating complex or out-of-policy cases to the appropriate teams.

• Act as the primary point of contact for transferees and offices, addressing questions and guiding them through the mobility process
• Be responsible for end-to-end execution of consulting team geographic transfers, ensuring timely and accurate delivery of all required steps
• Coordinate with home and host offices to confirm transfer details, including dates and logistics
• Set transfer terms within established policies and frameworks, ensuring consistency and accuracy
• Prepare cost estimates and employee net pay illustrations using Assignment Pro
• Conduct pre-move briefings and provide ongoing support throughout the mobility lifecycle
• Liaise with vendors during execution to ensure services are delivered effectively
• Ensure operational excellence across all cases, including accuracy, compliance with internal policies and external requirements, and adherence to timelines
• Maintain accurate and up-to-date data in Assignment Pro, ensuring transparency and reliability of information
• Document approvals and key decisions in systems, ensuring compliance and auditability
• Escalate complex, out-of-policy, or non-standard cases to Business Partnering for resolution
• May act as a Super User for Assignment Pro and support system improvements, testing, or operational projects as needed
• Contribute to continuous improvement by identifying operational issues and opportunities to enhance delivery

What You'll Bring

• Experience in global mobility, HR operations, or a related field, with transferee-facing exposure
• Strong ability to manage end-to-end processes and deliver high-quality outcomes within defined frameworks
• Strong focus on customer experience, ensuring transferees and stakeholders are supported effectively throughout the mobility lifecycle
• Experience working in a global, cross-cultural, and highly virtual environment, engaging with stakeholders across geographies
• Ability to work effectively with individuals relocating across different countries and contexts
• Strong attention to detail and accountability for accuracy across data, systems, and communications
• Ability to apply policies and frameworks consistently while exercising sound judgement
• Experience working with tools and systems, with Assignment Pro experience considered a plus
• Strong organizational skills and ability to manage multiple cases and priorities effectively
• Clear and concise communication skills, with the ability to guide stakeholders and resolve issues

Who You'll Work With

You'll work closely with others in the Global Mobility team, including peers and team members based in India and globally, to ensure consistent and high-quality execution of mobility cases. You will collaborate with GM Business Partnering to align on policy and escalate complex cases, and with GM Operations & Digital Enablement to leverage tools, systems, and processes.

You will interact regularly with transferees, home and host offices, and vendors, acting as a central point of coordination to ensure smooth delivery across the mobility lifecycle.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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