Global Merchandiser

About the Company

Since 1978, Jaipur Rugs has redefined rug making by combining heritage craftsmanship with modern design excellence. Every handcrafted piece reflects the dedication, artistry, and skills passed down through generations of artisans.

Position Summary

We are looking for a passionate and detail-oriented Merchandiser – Custom Orders to manage the complete lifecycle of custom rug orders, from client briefing to final delivery. The ideal candidate should have experience in merchandising, especially in custom/bespoke products, textiles, home furnishings, or luxury design.

This role requires close coordination with clients, designers, production teams, artisans, and cross-functional departments to ensure timely execution and premium product quality.

Key Responsibilities

* Manage end-to-end execution of custom and bespoke rug orders.

* Coordinate with clients, designers, and internal teams to understand product specifications and requirements.

* Translate client briefs into actionable production plans.

* Handle sampling, costing, production timelines, and final delivery processes.

* Maintain order trackers, T&A (Time & Action) calendars, and coordination sheets.

* Conduct feasibility analysis related to techniques, materials, colors, and product dimensions.

* Ensure quality and compliance standards for all custom products.

* Support costing and pricing strategies while maintaining profitability.

* Collaborate with sales, marketing, and export teams for updates and approvals.

* Share post-delivery feedback and process improvement suggestions.

Required Qualifications & Skills

* Bachelor's degree in B.F Tech or relevant field.

* 3–4 years of experience in merchandising, preferably in textiles, home furnishings, luxury products, or bespoke manufacturing.

* Strong understanding of textile techniques, dyeing processes, materials, and handcrafted production methods.

* Knowledge of custom order workflows from briefing to delivery.

* Excellent communication and coordination skills in English and Hindi.

* Proficiency in:

* MS Excel

* Adobe Illustrator / Photoshop

* PLM or Order Management Systems

* Strong problem-solving skills with attention to detail.

* Ability to manage multiple projects independently.

Preferred Attributes

* Exposure to global clients or export markets.

* Experience working with artisan-based or luxury production environments.

* Interest in sustainable and ethical production practices.

Key Competencies

* Client Management

* Merchandising & Order Management

* Production Coordination

* Costing & Sampling

* Time Management

* Quality Control

* Team Collaboration

* Communication Skills

Employment Type: Full-Time

Industry: Textiles / Home Furnishing / Luxury Handcrafted Products