Global IT Platform Engineer Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Platform Engineer within BCG's CT GenAI Portfolio, you will design, build, and operate scalable platforms that enable GenAI-powered capabilities across the firm. You will work closely with Product, Data, and Engineering stakeholders to ensure GenAI solutions are reliable, secure, and production-ready.

While your foundation is platform engineering, your focus will extend beyond traditional IT platforms to include AI-enabled services, integrations, and workflows that support marketing use cases such as content generation, personalization, campaign intelligence, and insights.

You will:

• Build and operate core platforms and integrations that support GenAI-enabled marketing products and services
• Engineer and maintain scalable, secure, and performant environments for GenAI applications
• Partner with Product Owners senior stakeholders to translate business needs into robust platform capabilities
• Enable seamless integration between GenAI tools, SaaS platforms, data sources, and internal systems
• Support platform components used by LLM-based applications, including orchestration, monitoring, access control, and observability
• Lead platform upgrades, performance optimization, and platform lifecycle management
• Support proofs of concept and pilots for emerging GenAI and marketing technologies
• Ensure platforms meet enterprise standards for security, compliance, and reliability
• Document platform designs, patterns, and best practices to drive reuse across the GenAI portfolio

What You'll Bring

• Bachelor's degree in Computer Science, Engineering, or a related field
• 6-8 years of experience in platform engineering, software engineering, or IT systems
• Strong experience with cloud-native platforms (AWS, Azure, or GCP)
• Proficiency in backend development and scripting (e.g., Python, JavaScript/TypeScript)
• Experience designing and supporting APIs, integrations, and event-driven systems
• Proven experience with platform upgrades, performance optimization, and operational excellence
• Proven experience with DevOps practices, CI/CD pipelines, and infrastructure as code
• Strong understanding of Cloud Native solutions and platform as product concepts.
• Strong understanding of security, access control, and enterprise platform standards

Nice to Have

• Experience enabling or supporting GenAI / LLM-based applications
• Familiarity with LLM concepts, APIs, embeddings, or RAG patterns
• Experience integrating AI services with content platforms
• Exposure to observability, monitoring, and platform analytics tools
• Experience working in complex, multi-system SaaS environments

Who You'll Work With

• Product Owners and delivery teams building GenAI-enabled marketing solutions
• Engineers, architects, and data teams across Corporate Technology
• Agile Coaches and Scrum Masters to support effective delivery

Additional info

YOU'RE GOOD AT

• Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work
• Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
• Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability
• Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis
• Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
• Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
• Embracing Agile ways of working and adapting quickly to changing priorities and business needs

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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