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Global IS Observability Solution Architect

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Job Description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

IS Manager


Your role and responsibilities

In this role, you will have the opportunity to own software solution architecture across multiple architecture categories and ensure its alignment with enterprise and data architecture standards. Each day, you will be responsible for the design and build, integrity, and quality of an Information Systems (IS) solution and associated IS services delivered to business. You will also showcase your expertise by consulting, advising, and supporting on the installation of new IS solutions/services, or changing existing IS solutions/services.

The work model for the role is: onsite/hybrid

You will be mainly accountable for:

  • Strategic design of observability framework, includingselectionand integration of on-premises, Cloud, network and application monitoring and observability solutions.

  • Analyzes and understands the organization's requirements towards monitoring & observability

  • Designs and deploys global observability strategy including definition and integration of specific monitoring & observability tools

  • Collaborateswith Service Owners with regards to requirement mapping, ensuring the strategy fits business needs

  • Management of the global IS Observability platform, including event deduplication,correlationand ticketing

  • Collaborates with observability solutions on the market to ensure ABB stays on top of the current technology

  • Ensures adoption of the global IS Observability platform across the IS to deliver single pane of glass capability to the organization

  • Defines and ownsendtoend observability solution designs and ensures alignment with surrounding IS platforms and applications.

  • Reviews and signsofffunctional and technical solution specifications for implementations in ABB production environments.

  • Supports validation and prioritization ofobservabilityrelateddemand in collaboration with IS Service Owners and Lead Architects.

  • Engages with suppliers on new monitoring requirements or unsatisfactory performance andparticipatesin external partners-related service improvement initiatives and programs.

  • Acts asescalationpoint for solutionarchitecture issues during project delivery and service operations.

  • Collaborates with delivery teams,vendorsand stakeholders to ensurehighqualityandcostefficientsolutions.

  • Contributesto incident and problem management by resolving architectural gaps and reducing recurring issues.

  • Provides governance including architectural documentation. . Ensures that the information is presented effectively and communicated to the relevant stakeholders regularly.

  • Assesses the ideas for efficiency improvement and value addition and decides based on their technological, financial, and functional feasibilities.

  • Ensurescompliance with ABB IS policies, security, regulatory and architectural standards.

  • Keeps knowledge up to date on emerging technologies and industry best practices.


Qualifications for the role

  • 15+ years of overall IT experience, with strong focus on solution architecture andobservabilityrelatedplatforms and services.

  • Proven architecture andhandsonexpertiseacross Observability domains, including:

  • Network Monitoring & Observability: LAN/WAN, WLAN, VPN, SDWAN, Zscaler, ICMP, SNMP. Proven experience inThousandEyes, SolarWinds or equivalent network monitoring tools

  • Infrastructure Monitoring:Checkmkor similar enterprise infrastructure monitoring platforms

  • Application Performance Monitoring (APM): Dynatrace or comparable APM tools

  • AIOps / Event Intelligence:Moogsoft,BigPandaor similar platforms

  • OpenTelemetryand other Open-Source Solutions

  • Expertisein implementation and maintenance of monitoring solutions in a distributed setup for the above tools.

  • Strong experience with visualization and analytics platforms such as Grafana or equivalent.

  • Good understanding of telemetry pipelines, streaming and integration technologies (e.g.Kafka), APIs, and data flows across enterprise platforms.

  • Experience designing endtoendobservability architectures, including integrations with ITSM, CMDB, cloud,DevOpsand automation platforms.

  • Ability to create and maintain HLDs, LLDs, architecture diagrams, solutionblueprintsand standards.

  • Expert in one of the Cloud platforms (AWS,Azureor GCP), Containers and proven experience in working in hybrid environments. Professional Technical Certifications are highlydesirables.

  • Excellent architectural acumen and experience in designing globally spanning Monitoring and Observability systems

  • Good scripting knowledge - PowerShell, Python, Bash, etc. And excellent handling of REST APIs

  • Knowledge of automation,orchestrationand platform scalability, including availability and capacity management concepts.

  • Familiarity with SRE principles, reliability engineeringpracticesand ITIL processes.

  • Observabilityrelatedtool certifications preferred.

  • Strong stakeholder communication skills, with the ability to translate business and operational needs into clear architectural decisions and a longtermobservability vision for standardization and platform evolution.

  • More about us

    Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.



Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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About Company

ABB Ltd (German: ABB AG, French, Italian, Romansh: ABB SA),formerly ASEA Brown Boveri, is a Swedish-Swiss multinational corporation headquartered in V&#228&#x3B;ster&#229&#x3B;s, Sweden, and Z&#252&#x3B;rich, Switzerland.operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.Until the sale of its Power Grids division in 2020, ABB was Switzerland's largest industrial employer.ABB is traded on the SIX Swiss Exchange in Z&#252&#x3B;rich, Nasdaq Stockholm and the New York Stock Exchange in the United States.

Job ID: 147117815

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