Global HR Shared Services Assistant

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You'll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning.

Key responsibilities include:

. Manage end-to-end operational onboarding for Client Facing Contractors (CFCs), ensuring adherence to compliance requirements

. Perform data entry and risk screening for CFCs in Fieldglass

. Conduct data verification to support vendor onboarding

. Complete vendor onboarding processes in Coupa

. Raise and manage purchase orders accurately and in a timely manner

. Follow up with stakeholders for additional or missing information as required

. Maintain trackers and prepare regular reporting for CFCs in progress

. Support a high-profile, client-facing concierge service working closely with Managing Directors, Partners, and case teams

. Handle a high volume of concurrent cases (approximately 120 at any given time) while maintaining accuracy and attention to detail

. Effectively manage complex and evolving onboarding scenarios with guidance, ensuring compliance is maintained at all times

. Support a globally expanding concierge model, currently operating across the USA, UK, Belgium, and Amsterdam, with planned global rollout

What You'll Bring

. A graduation degree.

. 1-3+ years of relevant experience in HR operations, shared services, or a process-driven role.

. Familiarity with Workday (preferred) or other HR ERP systems.

. Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).

. Experience working in a professional services or multinational environment.

. Fluent verbal and written English language skills.

Additional info

You're Good At

. Thriving under pressure with exceptional attention to detail.

. Staying flexible and reliable in a dynamic and changing environment.

. Managing multiple tasks with structure and discipline.

. Handling sensitive data with confidentiality and professionalism.

. Communicating clearly and professionally, both in writing and speech.

. Creating meaningful experiences for every customer through exceptional service.

. Collaborating across cultures and time zones./

Why Join Us

. Be part of a respected global brand that invests in its people.

. Exposure to world-class HR systems, like Workday.

. Work in a culture that prioritizes learning, diversity, and inclusion.

. Join a growing team where your work directly drives global impact.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. for more information on E-Verify.