About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using
AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Position Summary
Onit is growing and we are seeking an organized and proactive Global HR Generalist to support our HR Operations team. The Global HR Generalist is a detail-oriented, service-driven HR professional who supports HROP's and HR Business Partners (HRBPs) and serves as a trusted first point of contact for employees and new hires. This role ensures accurate execution of HR processes, timely documentation, and consistently high employee experience across regions. The ideal candidate thrives in a fast-changing environment, has a strong process mindset, and holds themselves to a high standard of excellence often going beyond the initial ask to improve outcomes. The Global Coordinator will be based in our Pune location and work during standard business hours.
HR Operations & HRBP Support
- Prepare, review, and execute HR documentation (employment changes, unemployment, performance plans, employee letters, etc.)
- Support HRBPs with coordination and execution of employee lifecycle activities (onboarding, changes, offboarding)
- Ensure accuracy, completeness, and compliance of employee records and data across systems
Employee & New Hire Support
- Serve as a go-to contact for employee and new hire questions, escalating complex issues as appropriate
- Provide timely, clear, and empathetic responses to HR-related inquiries
- Support a positive and consistent global onboarding experience
Employment Verification & Compliance Support
- Manage employment and income verification requests
- Support unemployment claims administration and coordination with vendors or agencies
- Maintain documentation and tracking to ensure compliance and responsiveness
Process & Continuous Improvement
- Execute HR processes with precision while identifying opportunities for improvement
- Document workflows and contribute to standardized, scalable HR practices
- Adapt quickly to evolving processes, tools, and business needs
Content & Knowledge Management
- Help manage and maintain HR content on the intranet, ensuring accuracy, clarity, and accessibility
- Apply an employee-first lens to content organization and usability
Required Qualifications
- 13 years of experience in Human Resources, HR Operations, or People Operations
- Bachelor's degree or equivalent practical experience preferred
- Experience supporting HR processes in a fast-paced or growing organization
Key Skills & Competencies
- Core Capabilities
- Exceptional attention to detail and follow-through
- Strong organizational and time-management skills
- Process-oriented mindset with an interest in operational excellence
- Comfort working with HR systems, documentation, and data
- Desired Skills and Traits
- Adaptable and comfortable with change
- High personal standards and pride in quality work
- Proactive mindset anticipates needs and goes beyond basic execution
- Service-oriented with strong interpersonal and communication skills
- Proficiency in Microsoft Office (Teams, Outlook, Excel, Word)
- Familiarity or willingness to learn HR Software Systems (Dayforce HRIS, Lever ATS)
Benefits & Perks That Support You
Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
Health Coverage: Employee and immediate family members.
Time Away: Flexible paid time off and 10 company paid holidays annually.
Family Support:
Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection:
100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident
.
Tax-Advantaged Accounts:
Flexi, NPS.
Community Engagement: One paid volunteer day each year to give back to the community.
Our Commitment to Applicants
We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for.
Onit Values
Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.
Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
