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Global Delivery Centre Lead - IT Services

15-17 Years
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  • Posted 19 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • This is a zero-to-one build, own the full technology capability globally
  • You'll report directly to the Group CIO and sit on the global leadership team

Job Description

  • Build and run the Technology Centre of Excellence in Pune from scratch.
  • Hire and scale teams across:
    • Software development & maintenance (Microsoft stack, Java, proprietary apps).
    • Azure cloud operations (infrastructure, automation, FinOps).
    • Digital workplace & end-user computing.
    • ITIL-based service management (ServiceNow).
  • Define strategy, delivery model, and governance.
  • Ensure quality delivery aligned to SLAs/KPIs.
  • Act as a senior escalation point for global clients.
  • Drive modernization (cloud-native, microservices, automation).
  • Report directly to the Group CIO and join the global tech leadership team.

The Successful Applicant

A successful Global Delivery Centre Lead - IT Services should have:

  • Proven GCC build experience (zero-to-one or major scale-up).
  • 15+ years in IT services/captive centres 10+ years in senior leadership.
  • Exposure to the insurance/financial services domain or any regulated industry like Pharma or Banking
  • Strong in Microsoft stack, Azure cloud, ITIL processes.
  • Experience managing 300+ FTE tech teams.
  • Global stakeholder management (US/UK clients).
  • Ability to lead multi-disciplinary tech teams (engineering, infra, service mgmt).

What's on Offer

  • Competitive salary ranging from 1Cr++ per annum.
  • Attractive holiday leave and benefits package.
  • Opportunity to work in a Global company with a focus on technology-driven solutions.
  • Engaging work environment in Mumbai with potential for career growth.



If you are looking to lead a Global Delivery Centre in the business services industry and make an impact through IT services, this is the role for you. Apply now to take the next step in your career!

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About Company

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 136508557