Global Access Management(GAM/IAM) Lead - (Remote/ Onsite)

Job Title: Global Access Management(GAM) / IAM Lead (Remote/ Onsite)

Experience: 8+ Year

s
Location: Remote / On-Site (UA

E)
Role Descripti

on:The Senior Global Access Management (GAM) / IAM Lead owns the end-to-end lifecycle of access management — process, tools, and operations — across all enterprise systems. The role is the single accountable owner for access governance, Segregation of Duties (SoD), User Access Reviews (UARs), and the operational stability of the GAM function, ensuring access is managed securely, consistently, and in line with security, audit, and compliance requiremen

ts.
Role Purp

• ose:Own day-to-day access management and governance across enterprise syst
• ems.Ensure access is granted, reviewed, and removed in line with security and compliance requireme
• nts.Act as the accountable owner for access governance and operational stabil

ity.
Key Responsibil

itiesEnd-to-End Lifecycle Owne

• rshipOwn the full GAM lifecycle across process, tools, and operations as a single accountable func
• tion.Process: design, document, and continuously improve access management processes (JML, requests, approvals, exceptions, recertificati
• ons).Tools: own the IAM/IGA/PAM toolchain — configuration baselines, roadmap, upgrades, integrations, vendor and license management, and platform he
• alth.Operations: manage day-to-day access operations, ticket queues, SLAs, incident and problem management, and on-call/escalation for access-related is
• sues.Drive automation and self-service to reduce manual effort and turnaround

time.Segregation of Duties

• (SoD)Own the SoD framework, including conflict/ruleset matrices and toxic-combination definitions across in-scope applications (including ERP/finance where applica
• ble).Maintain and evolve the SoD ruleset in partnership with business process owners and control ow
• ners.Run SoD violation detection, remediation workflows, and exception governance, including mitigating cont
• rols.Produce SoD reporting and KPIs for governance forums, audit, and risk commit

tees.User Access Reviews (UARs) & Certifica

• tionsDesign and run UAR campaigns — scope, frequency by risk tier, reviewer assignment, delegation, and escalation r
• ules.Own the certification platform/tooling, evidence retention, and audit traceabi
• lity.Enforce closed-loop remediation with revocation SLAs and tracking of repeat find
• ings.Report on completion rates, revocation aging, and exception trends to leader

ship.Operational Excellence & Repo

• rtingDefine and meet SLAs and operational KPIs for access requests, reviews, and incid
• ents.Maintain dashboards covering request throughput, MTTR, UAR completion, SoD violations, and privileged access met
• rics.Drive continuous improvement through automation, process simplification, and tool optimiza

tion.Other Responsibil

• itiesOwn access governance across IT, OT, and business applicat
• ions.Define and maintain access standards, role models, and approval struct
• ures.Manage joiner, mover, and leaver processes and ensure timely execu
• tion.Oversee privileged access governance in alignment with PAM cont
• rols.Manage vendor and third-party access, including approvals, duration, and rev
• iews.Handle access exceptions, emergency access, and break-glass proce
• sses.Support access requirements for new projects and system onboar
• ding.Work closely with Security, Infrastructure, HR, application owners, and ven
• dors.Support audits, security assessments, and compliance rev
• iews.Track access-related risks, issues, and remediation to clo

sure.
Audit & Compliance (Recomme

• nded)*Support internal and external audits related to access manag
• ement.Provide audit evidence for access provisioning, privileged access, SoD violations, and access re
• views.Track and support remediation of audit findings and management action plans related to IAM / access gover
• nance.Ensure access controls align with internal policies and applicable regulatory require

ments.
Technical Experience (Req

• uired)*Hands-on experience working with IAM/ IGA platforms (any major v
• endor).Hands-on experience with SoD tooling and ruleset configu
• ration.Experience designing and running access certification / UAR campaigns within an IGA pl
• atform.Practical understanding of directory services (e.g. Active Directory/
• LDAP).Experience with access provisioning and de-provisioning wor
• kflows.Working knowledge of role-based access control (RBAC) and access
• models.Familiarity with privileged access integration and alignment with PAM co
• ntrols.Ability to review and support access design for applications and infrastr
• ucture.Experience handling access exceptions, emergency access, and break-glass sce

narios.Technical Experience (Pre

• ferred)Exposure to PAM solutions and privileged access gove
• rnance.Experience supporting access for legacy systems, network devices, or OT enviro
• nments.Understanding of authentication concepts (MFA, SSO, service acc
• ounts).Experience working with ITSM tools for access request wor

kflows.IAG Implementation — Scope & Key Delive

• rables*Current-state assessment and target operating model for access governance, with a phased IAG delivery roadmap and mileston
• e plan.IAM/IGA platform build: configuration baselines, HR/AD/ITSM/PAM integrations, and environment promotion through to g
• o-live.Role model and RBAC design delivered, including role mining, approval structures, and exception ha
• ndling.Automated joiner/mover/leaver workflows in production with SLA-bound request, approval, and revocation
• flows.SoD ruleset build-out, conflict remediation, and mitigating-controls library across in-scope applic
• ations.Enterprise UAR / access certification campaigns configured, piloted, and rolled out by risk tier with closed-loop remed
• iation.Application onboarding pipeline established — access model definition, role design, and standardized onboarding pl
• aybook.Operational handover to BAU: runbooks, KPI/SLA dashboards, support model, and audit-ready evidence

packs.
Experience &

• Skills (Minimum) 7–10 years of experience in IAM, IGA, or access managemen
• t roles.Strong working knowledge of access governance and identity lifecycle man
• agement.Demonstrated experience owning end-to-end access management across process, tools, and ope
• rations.Hands-on experience designing and operating SoD frameworks and rulesets, including conflict reme
• diation.Proven experience running UAR/certification campaigns at enterpris
• e scale.Experience owning the IAM/IGA/PAM toolchain lifecycle — configuration, integrations, upgrades, and vendor man
• agement.Experience defining and meeting operational SLAs and KPIs for an access management f
• unction.Hands-on experience with IAM and/or IGA pl
• atforms.Experience supporting audit, compliance, or regulatory requi
• rements.Ability to work independently and take ownership of o
• utcomes.Clear communication and stakeholder management

skills.
Certifications (P

• referred)Industry certifications in IAM, cybersecurity, or identity governance (e.g. IAM/IGA, security funda
• mentals).Vendor certifications related to IAM or PAM platforms ar
• e a plus.General security certifications demonstrating governance and control understanding are be