GL OPERATION HEAD BANGALORE -BELSTAR

Job Description :

Mentor and develop next-line leaders in gold loan operations, including regional/cluster operations managers.

Finalise and periodically review gold loan product variants, pricing, schemes, and campaigns in line with competition benchmarking, risk appetite, and RBI norms on LTV and product structure.

Work with business, credit, and finance to balance growth, yield, and risk, including structuring takeover, top-up, and special schemes within policy boundaries.

Monitor market trends in gold price, competitor offerings, and regulatory changes and translate insights into product and process modifications.

Coordinate with Corporate Office / parent company to implement group-level processes, systems, and procedures in the Gold Loan SBU, ensuring timely adoption and local customization where required.

Work closely with department heads (Admin, Business, Credit, Risk, Finance, IT, Audit, HR) and external vendors to accelerate branch expansion, infrastructure readiness, and operational go live.

Oversee operational readiness for new branches, including vault setup, insurance, connectivity, CBS/TOMS configuration, and staff training before launch.