Job Description
As a Service Engineer (Mechanical & Electrical) at INGSOL, you will be responsible for the installation, commissioning, servicing, and maintenance of advanced manufacturing machinery. This role is critical in ensuring optimal machine performance, minimizing downtime, and delivering high-quality technical support to clients. The position requires strong mechanical and electrical knowledge, hands-on field experience, and the ability to work independently at customer sites in India and abroad.
1. Machine Installation & Commissioning - Perform installation, commissioning, servicing, and troubleshooting of German manufacturing machinery at customer locations.
2. Field Service Management - Plan, coordinate, and execute on-site service visits, including scheduling, travel arrangements, and timely communication with clients in India and overseas.
3. Maintenance & Troubleshooting - Diagnose mechanical and electrical issues, perform preventive and breakdown maintenance, and ensure minimal machine downtime.
4. Performance Optimization - Identify opportunities for performance improvement and implement necessary mechanical, electrical, or parameter adjustments to enhance machine efficiency and reliability.
5. Industrial Automation Support - Apply basic knowledge of industrial automation systems (PLCs, sensors, drives, etc.) to support troubleshooting and maintenance activities.
6. Tool & Safety Compliance - Use service tools, instruments, and equipment safely and effectively, ensuring strict adherence to safety guidelines and protocols.
7. Client Interaction & Support - Maintain professional communication with clients to understand requirements, resolve technical issues, and provide operational guidance and training when required.
8. Documentation & Reporting - Prepare service reports, maintenance records, and feedback documents after service visits and ensure proper documentation is maintained.
Requirements
Required Skills & Qualifications-
1. Bachelor's degree in Mechanical Engineering, Electrical Engineering.
2. Strong understanding of mechanical and electrical systems.
3. Basic knowledge of industrial automation and control systems.
4. Willingness to travel extensively (India & Abroad).
5. Good communication and client-handling skills.
6. Ability to work independently/with team in field conditions.
What you know as a Mechanical or Electrical Engineer.
Mechanical Knowledge
1. Basic mechanical components knowledge. (bearings, shafts, couplings, belts, gears, fasteners)
2. Assembly & disassembly basic understanding.
3. Machine alignment & lubrication basics.
4. Reading of basic mechanical drawings.
5. Preventive maintenance concept.
Electrical Knowledge
1. Electrical basics (AC/DC, voltage, current) & Control panel basics.
2. Sensors (proximity, limit switch, photo sensor) & Motors (single phase / three phase basic idea)
3. Reading basic electrical wiring diagrams.
4. Basic working concepts of PLC-controlled machinery
5. Why production pressure must be managed, not blindly followed.
Industrial Automation (IIoT)
1. PLC and its basic logic concept
2. Basic understanding of HMI
3. Awareness of Drives / VFDs
4. Knowledge of inputoutput signals (DI / DO)
Tools & Safety Knowledge
1. Use of common service tools (spanner, allen key, screwdriver, tester, torque wrench basic)
2. Importance of PPE (helmet, gloves, safety shoes).
3. Electrical & mechanical safety rules.
4. Safety check before machine start.
Benefits
1.Insurance Medical coverage for employees and sometimes their families. Accidental Insurance - 10lakhs, Health Insurance - 5lakhs for family & dependents.
2. Paid Leave Annual leave, Medical leave, and PTO leave provided to employees. EL - 15, PTO -15, Medical Leave - 6
3. Best Leaders from Industry
4. Diversified domains to explore
5. Provident Fund (EPF) Employer contribution towards employee retirement savings.
6. Gratuity A statutory benefit payable after completion of five years of service.
7. Employee Referral Bonus Reward for referring suitable candidates for open positions.8. Travel / Conveyance Allowance Reimbursement or allowance for travel or commuting expenses.
9. Appraisal Cycle - Twice in a year - April & Oct
10. Learning and Development Programs Training sessions, certifications, and skill development opportunities.
11. Employee Wellness Programs Health check-ups, fitness initiatives, and mental wellness support.
12. Career Growth Opportunities Internal promotions, role enhancements, and career advancement programs.
13.Employee Recognition Programs Awards such as Employee of the Month or appreciation rewards.
14. Festival Gifts / Bonuses Gifts or bonuses provided during festivals or special occasions.
