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Digile Technologies Pte Ltd

Genesys Cloud CX – PR / Citizens only

4-6 Years
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Job Description

Description

  • Having experience in Contact center Genesys Development area for 4+ years with Multi DC implementation.
  • Should have hands on experience on Cloud CX integrations in voice and digital areas at least for 2 years.
  • Ability to custom code in Java, understand and code yaml.
  • Good Analytical, troubleshooting and problem-solving skills.

More Info

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About Company

Digile is a Digital Technology Consulting company powering the next generation of digital solutions. Headquartered in Singapore and with a strong presence in ASEAN and North America, we are at the cusp of innovation where the physical meets digital to deliver ‘Phygital’ solutions for our customers.

We employ the Build-Innovate-Optimize framework that helps our clients prioritize their initiatives based on their strategic goals.

- We BUILD future-proof business systems: Our purpose-built digital solutions drive efficiency and innovation at scale.
- We INNOVATE to bring physical and digital systems closer: Our range of ‘Phygital’ services help companies bridge the gap and deliver value to their customers.
- We OPTIMIZE to gain a competitive advantage: We empower clients to embrace agile ways of working to accelerate their digital journeys.

Our vision is to empower businesses to embrace the full potential of digital technology, by providing end-to-end digital services that enable them to innovate, optimize operations, and create value for their customers. We strive to be a trusted partner for our clients, offering purpose-built solutions that drive sustainable growth, increase efficiency, and enhance their competitive advantage in an ever-evolving digital landscape.

Digile is powered by 500+ employees across the globe and we take pride in our ability to meet the diverse needs of our clients across industries, technologies, and geographies.

Job ID: 107099425