Objectives of this role:
- Maintain constant communication with managers, staff, and vendors to ensure proper company operations.
- Develop, implement, and maintain quality assurance protocols.
- Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.
- Ensure that operational activities remain on time and within budget.
- Oversee accounts payable and accounts receivable departments.
Responsibilities:
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
- Work closely with legal and safety departments to ensure that activities remain compliant.
- Evaluate and improve operations and financial performance.
- Prepare regular reports for upper management.
- Ensure staff follows health and safety regulations.
- Oversee materials and inventory.
- Conduct budget reviews and report cost plans to upper management.
Preferred skills and qualifications:
- Five or more years of proven success in an operations management role.
- Strong skills in budget development and oversight.
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
- Proficiency in conflict management and business negotiation processes.
- Knowledge of business productivity software and an aptitude for learning new applications.
- Experience in planning and budgeting.
- Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
- Strong analytical ability.
- Excellent communication skills.
- Outstanding organizational and leadership skills.
- Problem-solving aptitude.
- Bachelors degree (or equivalent) in operations management, business administration, or related field.
- Ability to communicate in more than one language.
