General Manager Sales Operations

General Manager - Sales & Operations | South Mumbai

Location: South Mumbai

Experience: 6 - 8 Years

About the Role

We are looking for a highly driven and entrepreneurial General Manager - Sales & Operations to lead business growth and operational excellence for a key market. This role is ideal for someone who thrives in fast-paced environments, takes complete ownership of outcomes, and has a strong track record of building, scaling, and managing high-performing teams. The role combines strategic thinking with hands-on execution and requires an individual who can solve on-ground challenges, drive revenue growth, improve operational efficiency, and deliver a seamless customer experience.

Key Responsibilities

Business Growth & Sales Leadership

• Drive revenue growth and market expansion for Mygate's SaaS solutions across the region.
• Own and deliver sales targets, business KPIs, and market penetration goals.
• Develop and execute city-level growth strategies to acquire new customers and increase market share.
• Build, coach, and lead high-performing sales teams.
• Monitor pipeline health, conversion metrics, and sales productivity to ensure consistent performance.

Operations Excellence

• Oversee end-to-end business operations for the region.
• Identify operational bottlenecks and implement scalable processes to improve efficiency.
• Ensure strong execution of customer onboarding, adoption, and retention initiatives.
• Drive operational rigor through data-driven decision-making and regular performance reviews.
• Establish processes that support sustainable business growth.

Team Leadership & Stakeholder Management

• Lead cross-functional collaboration across Sales, Operations, Customer Success teams.
• Hire, mentor, and develop future leaders within the organization.
• Act as the primary point of accountability for regional business performance.
• Build strong relationships with key customers, channel partners, and internal stakeholders.

Problem Solving & Execution

• Take ownership of complex on-ground business challenges and drive timely resolutions.
• Demonstrate agility in responding to changing market dynamics and customer needs.
• Balance strategic planning with hands-on execution to achieve business outcomes.
• Create a culture of accountability, speed, and continuous improvement.

What We're Looking For

• 6–8 years of experience in Sales, Business Operations, General Management, or P&L leadership roles.
• Proven experience in scaling businesses, teams, or markets in high-growth environments.
• Strong track record of delivering revenue and operational targets.
• Experience managing large field teams and driving execution excellence.
• Exceptional analytical, problem-solving, and decision-making skills.
• Strong stakeholder management and people leadership capabilities.

About mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol, would solve many of everyday life's nagging problems. Eight years in, we continue to hone our craft as pioneers of technology that enhances living experience.

Key highlights:

Large Market Opportunity

High product demand

Well-Funded start-up

What's in it for you

At mygate you can-

Work in a setting that encourages collaboration and trust, enabling you to put your ideas into action.

Be a member of an effective team where everyone's input counts.

mygate values: Innovation || Speed || Excellence || Confidentiality || Client Obsession || Collaboration || Frugality

Disclaimer: mygate is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, age, sexual orientation, gender identity, marital status, disability, or any other reason.