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Urban Company

General Manager Procurement

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Job Description

Build India's first great hardware brand.

Native is the hardware division of Urban Company. Urban Company is the worldʼs largest

home services platform, serving India, UAE, and Singapore. We deliver an unparalleled

range of services including beauty services & treatments, appliance repairs, massages,

home repairs, and cleaning.

At Native, we design and build high-performance products for Indian homes from scratch,

and in-house by sweating the details in-and-out.

In just over a year, we've redefined the RO purifiers:

- Filters that last 2 years (a first in India)

- Zero service calls for 24 months

- Unmatched design, fit, and finish

We also re-invented what a truly smart door lock should be like:

- Camera that lets you see who's at the door before you open (from anywhere)

- Truly remote unlock that works from anywhere

- Exceptional, trend-setting design

At Urban Company and Native, we understand how to build services and products that

people love and feel magical! Native is not just another hardware company. Native is your

opportunity to build a new kind of brand for India that's obsessed with customer delight.

What you'll do

You'll work closely with the core NPD team and become the face of Native by UC for any

new sourcing partnerships related to new product developments as well as current

product improvements. You will own the supply chain journey from sourcing and

prototyping to vendor development and procurement for production scale-up.

Roles and Responsibilities

● Strategic Sourcing & Supplier Development: Identify, evaluate, and onboard

suppliers for mechanical, electronic, and plastic components critical to NPD. Lead

supplier negotiations to secure the best balance of cost, quality, and delivery

timelines.

● Cost & Timeline Management for New Product Launches: Own the BoM cost,

development costs, and timelines for all new products under development.

Collaborate closely with design, engineering, and manufacturing teams to ensure

that products are delivered within the agreed cost structure and development

timelines, balancing quality, cost-efficiency, and speed to market.

● Cross-Functional Collaboration: Work hand-in-hand with design and engineering

teams to translate product concepts into manufacturable parts. Collaborate with

R&D, quality, and manufacturing teams to ensure seamless integration of sourced

components.

● Tooling & Moulding Commercials: Manage the costs of tooling, moulding, and

related hardware development processes, ensuring alignment with budget and

production timelines while maintaining quality standards.

● Lifecycle Management: Drive development of prototypes by working with vendors

on tooling, pilot runs, and iterative improvements. Manage the end-to-end supply

chain for new products, from component sourcing to final production.

● Risk Management & Compliance: Ensure quality compliance through vendor

audits, first article inspections, and validation processes. Mitigate risks by

developing alternate vendor strategies, ensuring supply continuity for critical

components.

● Forecasting & Planning: Forecast and plan procurement needs for NPD projects to

enable seamless production readiness. Maintain key procurement metrics and

build a culture of first-principles cost analysis and long-term vendor partnerships.

We are looking for:

Weʼre looking for a dynamic and driven Procurement Manager who thrives in a

fast-paced, innovative environment and is passionate about building high-performance

products. You should be ready to make an impact by managing end-to-end procurement

for cutting-edge hardware solutions, while ensuring cost-efficiency, speed, and quality.

We need someone whoʼs not just operational, but also strategic — someone who can

contribute to the development of the next generation of game-changing products for

Indian homes:

● 3-6 years of hands-on experience in procurement within hardware-intensive

industries such as Electric Vehicles, Consumer Appliances, Wearables, FMCG,

Energy, Oil & Gas, etc. Experience in electronics, automotive, or consumer

durables is preferred.

● Bachelor's or Master's degree from top-tier institutions like IIT, BITS, NIT, or

similar, with a strong technical background in mechanical, electrical, or electronic

engineering. MBA is a plus.

● Proven track record in end-to-end product lifecycle management, including

sourcing of mechanical parts, electronic components, and plastics for prototyping,

manufacturing, and production-scale operations.

● Deep understanding of component sourcing, supply chain optimization, and

vendor management, with the ability to negotiate cost-effective deals while

ensuring product quality and timely delivery.

● Hands-on experience with vendor evaluation, auditing, and risk management to

maintain supply chain continuity and compliance.

● Ability to balance strategic thinking with operational excellence, bringing

first-principles cost analysis and problem-solving capabilities to every aspect of

sourcing.

● Strong knowledge of manufacturing processes, materials science, and tooling

technologies, enabling you to effectively collaborate with design and R&D teams to

develop products from concept to scale.

● Ability to thrive in a collaborative, cross-functional environment, leading initiatives

that bridge procurement, engineering, design, and operations teams.

● Exceptional negotiation skills and the ability to drive cost reductions without

compromising product integrity or timeline.

● Comfort with ambiguity and the ability to quickly pivot in response to changes in

supply chain conditions or product requirements.

● Knowledge of Indian taxation, cross-border regulations, and import/export laws is

a plus.

Why join us

Urban Company is a house-hold name when it comes to exceptional quality of services at

home. Native products, since we launched in September 2023, are already the top-selling

water purifiers on major e-commerce platforms. We take pride in building services and

products that are exceptional in quality.

You'll be part of a team who care deeply about building great products and services. As a

part of being in the culture of building with creativity, collaboration, problem-solving with

customer-first approach, you'll do some of the best work of your career!

If you ever wondered what it was like to work at the top 3 hardware companies in the

world when they were just fifty people, imagine building products for India that sparked a

movement. That's the kind of opportunity we're offering you at Native by Urban Company.

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About Company

Job ID: 146506107

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