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pay10 india

General Manager

10-15 Years
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Job Description

Banking & Card Partnerships – Payments (POS & Wallet)

Experience: 10–15 Years | Location: Delhi

We are looking for a high-impact Banking & Card Partnerships Lead to build and scale partnerships with banks across our POS/QR acquiring and wallet ecosystem.

This role will focus on acquiring partnerships, card integrations, and customer engagement (offers, EMI, co-marketing) to drive transaction growth and monetization.

Key Responsibilities

Bank Partnership Management (Core Ownership)

  • Own relationships with partner banks across acquiring and card ecosystems
  • Act as the single point of contact for business, commercial, and operational discussions
  • Build strong working relationships across cards, digital banking, partnerships, and alliance teams

Acquiring Partnerships (POS / QR)

  • Manage and scale acquiring bank partnerships for POS and QR businesses
  • Drive integrations, onboarding, and expansion of acceptance infrastructure
  • Improve transaction success rates, settlement cycles, and reconciliation processes

Card & Payment Partnerships

  • Build partnerships with banks for card acceptance, EMI solutions, and co-branded programs
  • Enable card-based offers, discounts, and cashback programs for customers
  • Drive integrations with credit/debit card networks and issuing banks

Customer Offers & Engagement

  • Partner with banks to launch targeted offers, cashback campaigns, and promotions
  • Drive wallet and card-linked offers to improve customer acquisition and retention
  • Work with internal teams to design high-impact GTM campaigns

Commercials & Negotiations

  • Lead negotiations on MDR, revenue share, and campaign funding
  • Optimize costs and improve unit economics across acquiring and card partnerships
  • Structure win-win commercial models with partner banks

Integration & Execution

  • Drive end-to-end execution of partnerships, including integrations and launches
  • Coordinate with product, tech, and ops teams to ensure smooth rollout
  • Manage timelines, dependencies, and partner deliverables

Performance & Issue Management

  • Track partner performance, transaction metrics, and SLAs
  • Drive resolution of bank-side issues, escalations, and operational bottlenecks
  • Continuously improve customer experience and transaction success rates

Strategic Partnerships & Expansion

  • Identify and onboard new bank partners for acquiring and card ecosystems
  • Explore new opportunities in offers, EMI, co-branded products, and GTM alliances
  • Stay updated on industry trends and competitive offerings

Ideal Candidate Profile

  • 10–12 years of experience in bank partnerships / cards / payments / alliances
  • Strong understanding of POS acquiring, card ecosystems, and payment flows
  • Experience working with banks on cards, offers, or acquiring partnerships
  • Strong negotiation and stakeholder management skills
  • Ability to drive end-to-end execution and cross-functional alignment

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About Company

Job ID: 146654263