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General Manager & Head - Medical Services

General Manager & Head - Medical Services

Cytecare Hospitals
Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

  • Clinical Governance & Integration
  • Provide unified leadership across all medical and allied clinical services.
  • Ensure multidisciplinary, pathway-based care delivery across specialties.
  • Drive standardisation of clinical practices with cross-clinical judgment.
  • Multidisciplinary Decision-Making & Tumor Boards
  • Establish governance frameworks for tumour boards and other MDT forums.
  • Ensure structured case discussions, documented decisions, and follow-through.
  • Monitor clinical adherence to MDT recommendations and impact on outcomes.
  • Clinical Committees Leadership
  • Provide medical leadership and oversight to key committees, including:
  • Mortality & Morbidity (M&M)
  • Hospital Infection Control (HIC)
  • Operation Theatre Committee
  • Antimicrobial Stewardship Program (AMSP)
  • Pharmacy & Therapeutics Committee (PTC)
  • Credential & Privilege (C&P) Committee
  • Transfusion Committee
  • Cardio-Radiological & Clinico-Pathological Meetings
  • Ensure decisions translate into practice change, not just minutes.
  • Lead corrective actions based on infection trends, ICU performance, and adverse events.
  • Ensure committee deliberations translate into policy, practice change, and measurable improvement.
  • Clinical Outcomes & Quality Performance
  • Define, track, and review clinical outcome metrics across oncology and allied specialties:
  • Survival & response indicators (where applicable)
  • HAI rates, antimicrobial usage patterns, resistance trends
  • ICU outcomes (mortality, LOS, ventilator-associated events)
  • Complication and toxicity trends
  • Infection, transfusion, and medication outcomes
  • Lead corrective actions and improvement plans based on outcomes data.
  • Clinical Pharmacology Oversight
  • Ensure integration of Clinical Pharmacology into treatment planning.
  • Support rational drug use, protocol adherence, dose optimization, and safety.
  • Coordinate with PTC for formulary decisions and protocol updates.
  • Family Meetings & Care Communication
  • Establish structured Family Meeting frameworks for complex oncology cases.
  • Ensure coordinated participation of treating teams, nursing, psycho-oncology, and support services.
  • Provide medical leadership to the Antimicrobial Stewardship Program (AMSP).
  • Guide formulary control and antimicrobial restriction policies.
  • Uphold transparency, empathy, and ethical communication in decision-making.
  • Visiting Consultant & Full-time Faculty Management
  • Oversee onboarding, credentialing, privileging, and performance review of:
  • Visiting Consultants
  • Full-time and empanelled doctors
  • Outsourced full-time consultants
  • Define scope of practice, coverage models, and accountability mechanisms.
  • Address professional conduct, performance gaps, and clinical conflicts.
  • Operation Theatre (OT) Clinical Governance
  • Provide clinical governance for Operation Theatre services, including:
  • OT utilization, scheduling, and case prioritization
  • Surgical safety practices and checklist compliance
  • Infection prevention and asepsis in OT
  • Address surgeon-related workflow conflicts and ensure optimal use of OT resources
  • Coordinate with anesthesia, nursing, CSSD, and biomedical teams
  • ICU & Critical Care Oversight
  • Provide medical leadership for ICU and critical care services.
  • Ensure:
  • Appropriate admission, triage, and escalation protocols
  • Multidisciplinary ICU rounds and care planning
  • Alignment of ICU practices with oncology and transplant needs
  • Review ICU outcomes, mortality trends, and critical incidents.
  • Medical & Paramedical Recruitment
  • Actively participate in recruitment of:
  • Doctors (all specialties)
  • Paramedical and allied clinical professionals
  • Define role expectations, skill requirements, and onboarding standards.
  • Support retention and professional growth strategies.
  • Biomedical Engineering & Clinical Equipment Oversight
  • Lead and own the clinical evaluation and justification of all medical Capex, including:
  • Oncology equipment (LINACs, brachytherapy, imaging, infusion systems, BMT infrastructure)
  • Diagnostic platforms (Radiology, Laboratory, Pathology, Blood Centre)
  • ICU, OT, dialysis, transplant, and specialty clinical equipment
  • Work closely with Biomedical Engineering, Finance, Procurement, and Leadership to:
  • Define clinical specifications
  • Validate technology suitability for oncology and tertiary care
  • Ensure alignment with service line strategy and patient outcomes
  • Participate in annual and long-term Capex planning for:
  • New service lines
  • Capacity expansion
  • Technology refresh cycles
  • Clinical urgency
  • Oncology program growth

Qualifications

MBBS with MHA or MBA in Hospital Management

Must have skills

  • Strong Clinical Governance & Medical Leadership skills
  • Strong knowledge of Hospital Quality, Patient Safety & Clinical Outcomes
  • Experience in ICU, OT and Critical Care clinical oversight
  • Strong Clinical Risk Management and Incident Review capabilities
  • Excellent communication, stakeholder management and conflict-resolution skills

Good to have skills

  • Knowledge of NABH, JCI and other healthcare accreditation standards
  • Experience in hospital policy development and clinical protocol standardization
  • Strong presentation, documentation and report-writing skills

More Info

Job Type:
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Key Skills

Medical Leadership

Incident Review

Hospital Policy Development

Hospital Quality

Report-Writing Skills

Clinical Protocol Standardization

Knowledge of NABH

About Company