General Manager - Credit Control

About the Company

Innovatiview India Ltd. is a diversified IT Infrastructure & Services organization operating mainly in the Government Examination & digital solutions ecosystem. With a pan-India presence, we work with a broad network of departments, institutions, and stakeholders to deliver secure, technology-driven solutions.

Role Overview

The Head of Credit Control will be responsible for leading and managing the complete Accounts Receivable function for Innovatiview India. This role oversees credit processes, payment collections, customer ledger management, and overall credit discipline across Government clients. The position requires strong leadership, analytical ability, data management insight, and stakeholder management skills for timely revenue realization.

Key Responsibilities

Credit Control & Accounts Receivable

Lead the end-to-end Credit Control operations and ensure timely collection of receivables.

Monitor customer credit limits, ageing reports, outstanding balances & overdue payments.

Develop and implement credit policies, approval matrix & risk assessment framework.

Ensure proper allocation, reconciliation, billing validation and account closure compliances.

Team Leadership & Process Management

Manage and guide the Credit Control & Accounts Receivable team across zones/regions.

Assign collection targets, review weekly MIS, and track team performance.

Build a structured escalation mechanism and ensure SOP adherence.

Government Client Coordination & Stakeholder Engagement

Handle large-scale Government clients, state agencies, and associated departments.

Coordinate with internal stakeholders Finance, Projects, Legal, Operations & Business teams.

Ensure correct documentation, billing support, approvals, GRNs, and payment follow-ups.

Participate in negotiations, dispute resolutions, and institutional financial discussions.

Data Management & Reporting

Maintain accurate client-wise billing, recovery, contracts & credit exposure database.

Generate monthly dashboards on receivables, ageing, cash flow projections & recovery trends.

Present collection insights to leadership for strategic planning & revenue forecasting.

Required Skills & Competencies

Strong understanding of Accounts Receivable, Government payment cycles.

Proven experience in Credit Risk Management, Billing, Invoicing & Commercial Finance.

Excellent team leadership capability and stakeholder negotiation skills.

Strong command over MS Excel, MIS reporting, and data interpretation.

• Ability to work under deadlines, drive closures & improve AR efficiency.

Qualification:

14+ Yrs of experience with a regular MBA Finance / M. Com or equivalent.

Experience in Government Business handling is highly preferred.