Job Summary:
We are looking for a seasoned and culturally attuned General Manager to lead the operations of our Naturopathy & Wellness Resort, known for its traditional architecture, regional cuisine, and authentic guest experiences. The ideal candidate brings over a decade of leadership in the hospitality industry, with a deep appreciation for South Indian heritage and excellence in luxury resort management.
Key Responsibilities:
- Oversee day-to-day operations across all departments, including Front Office, Housekeeping, F&B, Spa & Wellness, and Cultural Programs.
- Curate and maintain an authentic South Indian ambiance throughout the guest experiencearchitecture, hospitality, cuisine, and service.
- Lead and mentor teams to deliver world-class service with warm, traditional hospitality.
- Develop strategic plans to increase occupancy, revenue, and guest satisfaction while preserving cultural integrity.
- Manage budgets, cost controls, forecasting, and P&L performance.
- Promote regional tourism partnerships and community engagement initiatives.
- Uphold high standards in sustainability, wellness, and cultural authenticity.
- Collaborate with chefs and local artisans to enhance the resort's culinary and experiential offerings.
Qualifications:
- Bachelor's degree in Hospitality, Business Management, or a related field (MBA or Master's preferred).
- 10+ years of experience in premium resort or heritage hotel operations, including 5+ years in a senior leadership role.
- Strong knowledge of South Indian culture, hospitality, and regional service expectations.
- Proven ability to lead culturally sensitive and guest-focused teams.
- Excellent communication, financial, and operational management skills.
- Proficient in hotel management systems and guest satisfaction tools.
- Passion for wellness, sustainability, and immersive guest experiences.
