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Gen Ai

3-5 Years
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  • Posted 23 hours ago
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Early Applicant

Job Description

Experience: 3-5 years (with 2+ years in AI/ML or GenAI projects)

Primary Skills

  • Hands-on experience with AWS Bedrock (LLM orchestration, API integration).
  • Strong knowledge of PostgreSQL (performance tuning, troubleshooting, backup/recovery).
  • Proficiency in Next.js for front-end application support.
  • Experience with Redis for caching, session management, and performance optimization.
  • Familiarity with Python/Java/Node.js for debugging and automation.
  • Knowledge of AWS CloudWatch, CloudTrail, Lambda, ECS/EKS for monitoring and support.
  • Experience with incident management tools (ServiceNow, Jira, PagerDuty).
  • Ability to work in 24x7 support environments (rotational shifts or on-call).

Key Responsibilities

  • Monitor GenAI applications for uptime, performance, and error handling.
  • Provide L2/L3 support, troubleshoot incidents, and ensure timely resolution.
  • Conduct root cause analysis and implement permanent fixes for recurring issues.
  • Support Next.js front-end applications integrated with GenAI services.
  • Manage PostgreSQL operations including query optimization, schema tuning, and troubleshooting.
  • Maintain Redis caching layers to improve application responsiveness and scalability.
  • Develop and maintain monitoring dashboards, alerts, and logs.
  • Automate routine support tasks using scripts and tools.
  • Collaborate with DevOps teams to enhance CI/CD pipelines for faster recovery and deployment.
  • Partner with developers, data scientists, and product teams to resolve production issues.
  • Document support procedures, incident reports, and knowledge base articles.
  • Ensure production systems adhere to organizational security and compliance standards.
  • Apply patches, upgrades, and configuration changes as needed.

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About Company

Job ID: 147320009

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