Role: Gen AI+AIML/Data Science
Experience: 5 to 10yrs
Work Location: TCS-Vizag(Visakhapatnam)
Drive Location: TCS-Chennai,Tamilnadu
Mode of Interview: Walk in Drive
Date of Interview: 25th July, 2026
Responsibilities :-
- Hands on experience in application support or intelligent systems support (AI/ML and Chatbots) with Python
- Hands‑on experience with: cloud platforms (Azure preferred), APIs, integration troubleshooting, JSON, logs
- Experience working with monitoring tools.
- Strong analytical and debugging skills for production systems.
- Familiarity with ITIL processes for AMS operations.
- Exposure to MLOps practices such as model monitoring, pipeline orchestration, logging, and deployment support.
- Ability to support data scientists with environments, pipelines, and deployment troubleshooting.
- Familiarity with LLM‑based assistant or retrieval‑based systems.
- Provide L2/L3 support for intelligent applications such as Chatbot
- Troubleshoot functional and technical issues
- Monitor application performance, usage trends, and system health.
- Support content updates, configuration adjustments, and functional enhancements in coordination with business teams.
- Ensure smooth operation during updates, deployments, and environment changes.
- Assist in supporting AI/ML-based components integrated within applications
- Work closely with Data Science/Data Engineering teams for deeper issues
- Support basic ML lifecycle tasks such as logging, testing, or evaluation coordination
- Manage incidents, service requests, problem tickets, and change activities following ITIL processes.
- Perform daily/weekly application health checks, log reviews, and proactive monitoring.
- Maintain documentation (SOPs, runbooks, troubleshooting guides).
- Participate in governance calls, service reviews, and continuous improvement discussions.
- Support adherence to SLAs, KPIs, availability, and operational compliance.
Thanks & Regards
Diptimayee Swain
HR TA- Bhubaneswar-EP
