About Position:
We are seeking a proactive Support Engineer with strong GCP expertise to provide technical support, troubleshoot cloud and system issues, and ensure smooth day-to-day operations. The position involves close collaboration with customers and internal teams in a fast-paced support environment, delivering reliable and timely solutions.
- Role: GCP DevOps
- Location: Navi Mumbai
- Experience: 10+ Years
- Job Type: Full Time Employment
- Mandatory Mention 3 skills GCP, Terraform, Kubernetes, Ci/Cd, monitoring
What You'll Do:
- Provide technical support to customers and resolve software, system, and infrastructure issues
- Troubleshoot and diagnose problems across cloud, systems, and applications
- Support and maintain GCP-based environments
- Collaborate with cross-functional teams to ensure stable and efficient operations
- Monitor systems and respond to incidents and service requests
- Document solutions, processes, and known issues for future reference
- Ensure customer satisfaction through clear communication and timely resolution
- Stay updated with new technologies, tools, and best practices
Expertise You'll Bring:
- Strong hands-on experience with Google Cloud Platform (GCP)
- Proven troubleshooting and problem-solving skills
- Experience supporting production systems in a customer-facing role
- Good understanding of Linux/Unix environments
- Knowledge of networking fundamentals (DNS, HTTP/HTTPS, SSH, FTP, SMTP)
- Familiarity with system monitoring and incident management
- Ability to communicate effectively with technical and non-technical stakeholders
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let's unleash your full potential at Persistent - persistent.com/careers
Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
