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TELUS Digital Philippines

Gaming Specialist

TELUS Digital Philippines
Gandhinagar, India
1-3 Years
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  • Posted 29 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Roles & Responsibilities

  • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
  • Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
  • Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
  • Build out customer knowledge bases to speed up and improve future replies.
  • Provides solutions and resolution resources for customer's problems.
  • Be accountable and responsible for the work you have to do
  • Be proactive on sharing best practice and learning but also asking for help when needed.
  • Be able to perform un-biased needs assessment and design activities or projects.
  • Be a strong facilitator and proactively take any chance to develop your skills whenever possible

Preferred Candidate Profile


  • Fresher graduates with interest in gaming are eligible to apply
  • Minimum 1 year of Gaming Experience with Customer Service
  • Candidate with minimum 1 year of International Process in BPO is required
  • Excellent verbal and written communication skills.
  • Flexibility and ability to improvise and adapt to new situations
  • Fresher Graduates can apply.
  • Excellent communication skills
  • Should be comfortable working in 24*7 Working Environment
  • Rotational shifts & Rotational week offs

Perks And Benefits


  • Salary Range- 3.2 LPA - 4 LPA
  • Pick and Drop facilities.
  • Medicare Facility(free online consultation with Doc)
  • Medical Insurance
  • Life Insurance

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

Job ID: 143770917

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Last Updated: 31-03-2026 07:26:25 PM
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