Job Description
We are looking for an experienced
Senior Functional Consultant with good knowledge in
Icertis Contract Lifecycle Management (ICI). The ideal candidate will have strong interest & background in IT Applications Analysis, Configuration & Implementation, including ability to learn quickly the underlying business processes and the Contract Management System (Icertis CMS) from the inside out. Should have hands-on experience in end-to-end implementations, system configuration, and post go-live support.
The primary purpose of the position is to provide CMS Functional Support to the business, in the implementation of Icertis CLM.
Responsibilities
- Configure and manage contract types and related workflows in Icertis CLM
- Design and implement template configurations as per business requirements
- Handle legacy data upload/migration activities
- Provide post-go-live support, including enhancements and issue resolution
- Work on enhancements for existing live projects
- Ensure adherence to SLAs and timely delivery of tasks
- Participate in the QA, UAT, User training and post-implementation support with business stakeholders, for new and improved CMS features & functionalities.
Qualifications
- Bachelor's degree in technology or equivalent work experience
- Icertis Certification of administration and functional professional
- Good understanding of SLA-driven delivery models
- Strong communication skill
- Ability to work in fast paced, complex Business & IT environments
- Well-rounded individual p ossessing a high degree of initiative
- Proactive person willing to accept responsibility with very little hand-holding
- Demonstrated proficiency in interpersonal and communication skills including oral and written English.
- 4–5 years of overall experience in Functional Consulting
- Minimum 3 years of hands-on experience in Icertis CLM
- Strong understanding of contract lifecycle processes
- Experience in:
- Contract Type Configuration
- Template Configuration
- Data Migration / Legacy Upload
- Post Go-Live Support & Enhancements
- Must have worked on at least 3 end-to-end Icertis implementations
- Exposure to integration concepts (nice to have)
Previous Work Experience
Other:
Must be able to work in high-pressure environment, either independently or as part of a team Flexibility in work schedule according to project and business needs Flexibility and ability to deal with change Ability to travel as needed (
Perform other duties as assigned . 
