Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.
As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
Job responsibilities
- Provide end-to-end operational support for Registration and AML activities, including reporting for funds supported by the JPM Transfer Agency.
- Manage high daily volumes and large transaction values with accuracy and attention to detail.
- Ensure adherence to defined timelines and consistently meet service delivery standards.
- Identify and mitigate risks proactively, escalating issues in a timely and structured manner.
- Comply with all policies, procedures, and controls to safeguard the firm and its clients.
- Collaborate effectively with internal stakeholders across Transfer Agency, Technology, and Operations teams to support business requirements.
- Drive process improvement initiatives and implement value-added solutions to enhance efficiency.
- Adhere to established JPMorgan processes while continuously seeking opportunities to improve accuracy, reduce redundancy, and mitigate risk.
- Communicate effectively with key stakeholders to ensure alignment and transparency.
Required qualifications, capabilities, and skills
- Hold a Bachelor's degree, in a business-related discipline.
- Demonstrate 5+ years of experience in the Financial Services industry, exposure to Transfer Agency operations.
- Exhibit a strong understanding of the Trade Lifecycle and Transfer Agency processes.
- Utilize Microsoft Office applications (Word, Excel, Outlook) with proficiency.
- Communicate clearly and effectively, both verbally and in writing.
- Operate effectively under pressure in a fast-paced environment.
- Learn and adapt quickly to new concepts, systems, and procedures.
- Work independently while maintaining high accuracy and accountability.
- Apply strong problem-solving, time management, and multitasking skills.
Preferred qualifications, capabilities, and skills
- Demonstrate strong risk awareness by identifying and mitigating inherent and residual risks while clearly articulating controls to stakeholders.
- Deliver exceptional client service by anticipating needs, building relationships, and enhancing overall client experience.
- Adapt to changing priorities and operational demands with resilience and flexibility.
- Exhibit high aptitude by quickly understanding technical, procedural, and functional information to resolve issues and support clients.
- Communicate effectively by actively listening, addressing concerns, and contributing constructively in team environments.
- Analyze and solve complex problems by gathering relevant information, understanding interdependencies, and collaborating with stakeholders where required.
