We welcome you to join one of the world's top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees personal and professional development.
As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.
Job responsibilities
- Perform cash and asset reconciliations between accounting systems, custodians, brokers, and counterparties, ensuring timely identification and resolution of breaks.
- Investigate exceptions thoroughly, conduct root cause analysis, and collaborate with upstream/downstream teams to eliminate recurring issues.
- Ensure all BAU deliverables are completed accurately within defined SLAs, adhering to SOPs and regulatory requirements.
- Maintain strong control environment by complying with maker-checker (4-eyes) principles, ensuring proper documentation and audit trails.
- Escalate issues, risks, or delays in a timely manner, ensuring transparency and adherence to governance standards.
- Respond to internal and client queries with accuracy and within agreed timelines, ensuring high-quality service delivery.
- Contribute to preparation of error reporting, KPI tracking, and operational metrics to support team performance monitoring.
- Drive continuous improvement initiatives by identifying process inefficiencies, enhancing controls, and updating procedures.
- Collaborate across global teams and stakeholders to support smooth operational workflows and delivery.
Required qualifications, capabilities and skills
- Graduate/Postgraduate with 3+ years of experience in Fund Accounting, Reconciliations, Custody, or Fund Services operations.
- Strong hands-on experience in reconciliations, exception handling, and investigation of breaks.
- Good understanding of financial markets, fund structures, and operational workflows.
- Strong analytical and problem-solving skills with attention to detail and ownership mindset.
- Ability to work under pressure in a deadline-driven, high-volume environment.
- Effective communication skills with the ability to collaborate across teams and locations.
- Continuous improvement mindset with ability to enhance processes and operational efficiency.
Preferred qualifications, capabilities, and skills
- Prior experience in reconciliation and break management processes.
- Knowledge of derivatives, custody, and settlement processes is an advantage.
- Knowledge of risk and control frameworks, including maker-checker principles and audit requirements.
- Proficiency in Excel (lookups, pivots, formulas) and familiarity with reporting tools is an advantage.
