Full Stack Engineer

Project Role : Full Stack Engineer

Project Role Description : Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset.

Must have skills : Microsoft 365

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

We are seeking a forward-thinking professional with AI-first mindset to develop and deploy intelligent frameworks leveraging Generative AI (GenAI) and Agentic AI frameworks within Workplace Collaboration Platforms. The ideal candidate should have a strong understanding of various Business Functions, a passion for innovation in AI, and rich experience with delivering enterprise grade technology solutions using Gen AI / Agentic AI Frameworks. This role requires the ability to conceptualize and implement AI-driven enhancements to traditional Workplace Collaboration processes, driving the next generation of enterprise automation and intelligence.

The role involves implementing and managing enterprise-grade collaboration platforms and unified communication services across Microsoft 365, Google Workspace, and cloud environments (Azure, AWS, GCP). The engineer will work closely with cross-functional IT teams, business stakeholders, and vendor partners to deliver secure, scalable, and high-performing collaboration solutions that enable seamless communication and productivity for our global workforce.

Key Responsibilities:

Expected to perform independently and become an SME.

Engage in end-to-end AI-enabled project delivery: requirement gathering, solution design, implementation, testing, and business adoption.

Work with real-time AI platforms, integrating AI insights into enterprise decision-making workflows

Engage with multiple teams and contribute on key decisions

Expected to provide solutions to problems that apply across multiple teams

Facilitate workshops and discussions to gather requirements and feedback from stakeholders

Professional & Technical Skills:

Connects AI concepts to business goals and delivers on schedule

Hands-on experience in GenAI (LLMs, embeddings, vector databases) and Agentic AI applications (multi-agent systems, planning, reasoning) demonstrated through project implementations

Strong fundamental knowledge of AI lifecycle, data analysis, statistical concepts of ML algorithms (supervised and unsupervised learning) and AI concepts of NN (Neural Networks) and NLP (Natural Language Processing)

Designing Copilot prompts and copilots for workplace scenarios orchestrating LangChain RAG workflows grounded in approved content

Solid grasp of prompt engineering, AI evaluation frameworks, value realization in AI projects

Experience in Implementing collaboration governance frameworks including retention, compliance, and DLP

Experience in automation leveraging Devops pipelines and manage CI/CD workflows with tools such as Jenkins, GitLab CI, or GitHub Actions

Improve the Digital Experience scores for business

Must Have Skills:

Proficiency in EntraID & M365 Services including Productivity Apps. , Google Suite & AWS

Hands-on experience with Enterprise Voice & Contact Center solutions like Teams, Cisco, Zoom etc

Ability to analyze business requirements and translate them into technical specifications.

Familiarity with integration techniques and tools within the Workplace Cloud Platforms ecosystem

Strong problem-solving skills, analytical thinking, and ability to manage complex hybrid environments.

Excellent communication skills.

Certifications (Required / Preferred):

Required:

Microsoft Certified: Teams Administrator Associate (MS-700)

Microsoft 365 Certified: Fundamentals (MS-900)

Azure Fundamentals (AZ-900)

Preferred:

AWS Certified Cloud Practitioner

Google Cloud Digital Leader

Microsoft 365 Certified: Enterprise Administrator Expert (MS-100/MS-102)

Microsoft Security, Compliance, and Identity Fundamentals (SC-900)

Quest / Sharegate product certifications (if available)

Additional Information: -

The candidate should have minimum 3 years of experience in Workplace collaboration services with M365, Google Suite & AWS.

Resource needs to be AI Ready., 15 years full time education