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Fini

Frontend Developer

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  • Posted 9 hours ago
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Job Description

Company Description

Fini is an accuracy-driven AI platform designed to revolutionize customer support by resolving complex issues with 98% verified accuracy. Trusted by mid-market and enterprise B2C companies across fintech, SaaS, and marketplaces, Fini automates up to 80% of support tickets while maintaining full traceability to real policies, data, and systems. Integrating seamlessly with platforms like Zendesk, Salesforce, and Intercom, Fini helps organizations improve customer satisfaction scores by over 10% and reduce resolution times. With a robust technology stack and compliance with standards such as SOC 2, GDPR, and ISO 27001, Fini powers more than 1 million monthly customer interactions for prominent organizations including the U.S. Chamber of Commerce and Fortune 500 companies.

Role Description

This is a full-time remote role for a Frontend Developer. As a Frontend Developer at Fini, you will be responsible for designing and developing user-focused interfaces, ensuring responsive web design across devices, collaborating with back-end developers to integrate systems, and optimizing web applications for maximum speed and scalability. Your work will play a critical role in delivering a seamless and reliable user experience.

Qualifications
  • Proficiency in Front-End Development: Demonstrated expertise in creating user-friendly and visually appealing interfaces.
  • Strong experience with Responsive Web Design to ensure seamless user experiences across various devices and platforms.
  • Solid understanding of Web Development principles, including hands-on experience with modern technologies and frameworks.
  • Ability to collaborate with teams engaged in Back-End Web Development and Software Development to ensure smooth system integration.
  • Excellent problem-solving skills and attention to detail.
  • Familiarity with version control systems, such as Git, and agile development methodologies.
  • Bachelor's degree in Computer Science, Web Development, or a related field, or equivalent work experience.
  • Experience working in customer support or SaaS companies is a plus.

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About Company

Job ID: 145421201