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Fini is an accuracy-driven AI platform designed to revolutionize customer support by resolving complex issues with 98% verified accuracy. Trusted by mid-market and enterprise B2C companies across fintech, SaaS, and marketplaces, Fini automates up to 80% of support tickets while maintaining full traceability to real policies, data, and systems. Integrating seamlessly with platforms like Zendesk, Salesforce, and Intercom, Fini helps organizations improve customer satisfaction scores by over 10% and reduce resolution times. With a robust technology stack and compliance with standards such as SOC 2, GDPR, and ISO 27001, Fini powers more than 1 million monthly customer interactions for prominent organizations including the U.S. Chamber of Commerce and Fortune 500 companies.
Role DescriptionThis is a full-time remote role for a Frontend Developer. As a Frontend Developer at Fini, you will be responsible for designing and developing user-focused interfaces, ensuring responsive web design across devices, collaborating with back-end developers to integrate systems, and optimizing web applications for maximum speed and scalability. Your work will play a critical role in delivering a seamless and reliable user experience.
QualificationsJob ID: 145421201