Front Office Specialist

Company Description

Caratree Diamonds is a premier B2B manufacturer of lightweight, high-quality diamond jewelry. Catering to wholesalers and retailers worldwide, the company is celebrated for its exceptional craftsmanship and innovative designs. With operations in Kerala, India, and the UAE, Caratree Diamonds is committed to providing unparalleled value to its customers. The company has built a strong reputation in the industry with a focus on excellence and customer satisfaction.

Role Description

This is a full-time on-site role in Thrissur for a Front Office Specialist. The primary responsibilities include managing the front desk, handling receptionist duties, providing excellent customer service, scheduling appointments, and answering phone calls with professionalism. The Front Office Specialist will serve as the first point of contact for visitors and clients, ensuring a welcoming and well-organized office environment.

Qualifications

• Strong skills in Receptionist Duties and Customer Service to create a positive and professional impression for visitors and clients
• Competence in Appointment Scheduling and Phone Etiquette to coordinate meetings and handle calls effectively
• Excellent Communication skills, both verbal and written, for professional interaction
• Ability to manage time effectively and multitask in a fast-paced environment
• Basic proficiency in office management tools and technology
• Prior experience in a similar role is preferred but not mandatory
• A high school diploma or equivalent; additional certifications in customer service or office administration are an advantage

Salary: 13000 to 16000 Per month