Company Description
The Cloud Hotel - India is a hospitality company located at Near Khokhra Circle, Ahmedabad, Gujarat. Known for its excellent services and guest-centric approach, the hotel provides a welcoming environment for all visitors. Situated in a convenient location, The Cloud Hotel caters to both leisure and business travelers. Offering comfortable accommodations and high-quality hospitality, the hotel takes pride in delivering a memorable guest experience.
Role Description
This is a full-time, on-site role for a Front Office Receptionist at The Cloud Hotel in Ahmedabad. The Front Office Receptionist will handle day-to-day responsibilities including welcoming guests, managing check-ins and check-outs, answering phone calls, and providing assistance to guests. This role also involves maintaining proper records of bookings, handling customer inquiries, and supporting overall front office operations to ensure a seamless guest experience.
Qualifications
- Strong skills in Receptionist Duties, Front Office management, and handling administrative tasks
- Proficiency in Customer Service and maintaining positive guest relationships
- Excellent Communication and Phone Etiquette skills
- Prior experience in a similar role in the hospitality industry is advantageous
- Ability to multitask and work under pressure in a fast-paced environment
- Proficiency in basic computer applications and booking systems is a plus
- High school diploma or equivalent; additional certifications in hospitality or related fields preferred
