Company Description
Sai Amrut Murali Enterprises Pvt. Ltd. is a part of the Gondkar Group, a leading hospitality and hotel business group based in Shirdi, India. Since its inception in 1986, the group has made significant investments in the hotel and leisure industry, enhancing the overall customer experience. Known for its innovative services and quality customer experience, Gondkar Group prioritizes the talent of its employees to bring new cuisine and bright moments to its customers lives. We value diversity and maintain a strong organizational culture.
Role Description
This is a full-time, on-site role for a Front Office Manager located in Rahta. The Front Office Manager will be responsible for overseeing the daily operations of the front office, ensuring high levels of customer satisfaction and service. Key tasks include managing office administration, greeting and assisting guests, handling customer inquiries and complaints, coordinating with other departments, and maintaining smooth front desk operations.
Qualifications
- Experience in Office Administration and Front Office management
- Strong Customer Satisfaction and Customer Service skills
- Excellent Communication and interpersonal skills
- Ability to handle multiple tasks efficiently and effectively
- Proven ability to manage and resolve conflicts
- Previous experience in hospitality or related fields is a plus
- Relevant academic qualifications and certifications in hospitality management
