Front Office Manager

This role is ideal for candidates with strong experience in front office operations, guest relations, and workplace experience management, preferably within premium corporate offices, luxury real estate environments, or hospitality-led workspaces.

Ideal Profile:

• 8-17+ years of experience in Front Office / Guest Relations

• Strong background in luxury hospitality environments

• Excellent communication and interpersonal skills with a polished personality

• Proven ability to manage front desk operations and high-volume visitor interactions

• Strong stakeholder management and problem-solving skills

• Presentable, detail-oriented, and service-driven approach

Key Responsibilities:

• Oversee and manage front office operations ensuring a seamless and premium visitor experience

• Act as the first point of contact for clients, guests, and senior stakeholders

• Maintain high standards of hospitality and workplace experience aligned with brand expectations

• Manage reception staff, vendor coordination, and daily administrative functions

• Handle visitor management systems, meeting room bookings, and office coordination

• Ensure adherence to security protocols and access control procedures

• Coordinate with internal teams including admin, facilities, and security for smooth operations

• Address and resolve guest queries, complaints, and escalations efficiently

• Monitor front office performance and implement process improvements