Front Office Manager

Established in 1990, Chokhi Dhani is a renowned Indian hospitality brand known for its immersive Rajasthani-themed experiences. With properties in Jaipur, Jaisalmer, Indore, and international locations like London and Dubai, it offers a blend of traditional food, music, dance, and cultural activities. The Chokhi Dhani Group is dedicated to preserving Indian culture and supporting a community of artists and artisans. In addition to its hospitality services, the group has diversified into handicrafts and ready-to-eat eatables, building a significant presence both in India and globally. Chokhi Dhani has emerged as a cultural icon and a popular destination for both tourists and locals.

This is a full-time on-site role for a Front Office Manager at Chokhi Dhani, located in Indore. Responsibilities include overseeing daily operations of the front office, ensuring exceptional customer service, managing front desk operations, and maintaining high levels of customer satisfaction. The Front Office Manager will coordinate with staff to achieve operational excellence and act as a key point of contact for guests, ensuring their needs are efficiently managed.

• Strong expertise in Office Administration and Front Office management
• Proficiency in delivering exceptional Customer Service and ensuring Customer Satisfaction
• Excellent Communication skills for guest interaction and coordinating with the team
• Proven ability to manage and resolve guest issues effectively
• Prior experience in the hospitality sector is preferred
• Degree in Hospitality Management, Business Administration, or related field
• Organizational and problem-solving skills with attention to detail