Company Description
Yogi Executive Hotel is a well-known and reputable brand in the hospitality industry, with over 40 years of presence in Mumbai and Navi Mumbai. Renowned for its commitment to excellence and exceptional service, the hotel provides premium experiences for its guests. As a distinguished name in the industry, Yogi Executive Hotel has built a strong reputation for quality and hospitality in the region. Joining our team offers an opportunity to be part of a respected and established organization.
Role Description
This is a full-time, on-site role based in Navi Mumbai for a Front Office Executive. The responsibilities involve managing front office operations, welcoming and assisting guests, handling inquiries, maintaining records, and efficiently addressing customer needs. The role requires delivering outstanding customer service, supporting a seamless and positive experience for guests, and contributing to day-to-day reception activities.
Qualifications
- Strong proficiency in Receptionist Duties and Front Office management
- Excellent Interpersonal Skills for effective guest interactions and team collaboration
- Outstanding Communication and Customer Service skills
- Professional appearance and a friendly demeanor
- Ability to multitask and remain calm under pressure
- Prior experience in a similar role in the hospitality industry is advantageous
- Proficiency in basic computer systems and hotel reservation software is a plus
- Graduate in Hospitality Management or a related field preferred
