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Global Engine Maintenance (GEM) India

Front Office Executive & Receptionist

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  • Posted 17 days ago
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Job Description

Company Description

Global Engine Maintenance is at the forefront of aviation innovation, establishing India's first and Asia's premier aircraft engine dismantling facility. Located in Sriperumbudur, Tamil Nadu, this state-of-the-art operation is setting new standards in safety, efficiency, and sustainability. The facility will specialize in dismantling CFM56-3, CFM56-5B, and CFM56-7B engines, repairing parts, and supporting global sales of

serviceable components.

Role Description

The Front Office Executive & Receptionist will be the first point of contact for the Engine MRO facility. This role involves managing the front desk operations, handling incoming communications, coordinating visitor management, and supporting administrative tasks to ensure smooth daily operations.

Key Responsibilities

  • Manage the front desk and maintain a welcoming environment.
  • Greet and direct visitors, clients, vendors, and contractors as per safety and access control procedures
  • Answer, screen, and forward incoming calls in a professional manner.
  • Maintain visitor logs and issue visitor passes as per MRO regulatory compliance.
  • Manage incoming and outgoing courier/mail services and documentation.
  • Assist in scheduling meetings, appointments, and conference room bookings.
  • Support administrative functions including filing, stationery inventory, and document handling.
  • Coordinate with HR/Admin for travel, accommodation, and logistics arrangements.
  • Ensure front office area is tidy, presentable, and equipped with all necessary stationery and materials.
  • Coordinate access and entry of technicians, auditors, and regulatory personnel during audits or inspections.
  • Maintain confidentiality of MRO operational and client-related information.

Skills & Qualifications:

  • Bachelor's degree or diploma in Administration, Hospitality, or related field.
  • 2+ years of experience as a receptionist or front office executive (female candidates only), preferably in an aviation or engineering environment.
  • Excellent communication skills in English and Tamil.
  • Strong coordination and communication skills.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Knowledge of MRO-specific visitor or contractor protocols (desirable).
  • Strong interpersonal, multitasking, and time management skills.
  • Professional attitude and appearance.

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Job ID: 142595607