We are looking for an enthusiastic Front Office Executive to be the first point of contact for our Mumbai office. You will manage front desk operations, provide excellent customer service to visitors, support administrative tasks, and ensure smooth communication across teams. This role is suitable for candidates with 13 years experience in front office, reception, or administrative rolespreferably within travel, events, hospitality, or corporate settings.
Key ResponsibilitiesFront Office & Visitor Management
- Greet and welcome visitors, clients, and partners in a professional and courteous manner.
- Manage reception area, ensuring it is clean, organized, and presentable at all times.
- Handle incoming calls, emails, and general inquiries; route them to the right teams.
- Maintain visitor logs, badges, and access records as per company policy.
Administrative Support & Coordination
- Support administrative functions such as mail handling, filing, data entry, and scheduling.
- Assist in coordinating meeting room bookings, refreshments, and office supplies.
- Support event teams with logistical coordination for meetings, workshops, and trade shows.
- Coordinate with internal teams and external stakeholders for seamless office operations.
Travel Desk (if required)
- Assist with basic travel arrangements or travel-related queries for internal teams and clients.
- Collaborate with travel partners and service providers for bookings or itinerary information where necessary.
Records & Reporting
- Maintain accurate records of daily front desk activities, calls, messages, and correspondence.
- Help prepare routine reports or summaries for management review.
Qualifications & SkillsEducation
- Graduate in any discipline.
- Travel, hospitality, business, or administrative qualifications are a plus.
Experience
- 1 to 3 years of relevant experience in front office, reception, customer service, or admin support.
