Front Office Executive

Le Majestic Business Class Hotel is looking for a friendly, well-presented, and customer-oriented Front Office Executive / Receptionist to join our team.

The candidate will be responsible for welcoming guests, handling check-ins and check-outs, assisting guests with their queries, managing front-desk operations, and ensuring a smooth and pleasant guest experience.

Key Responsibilities

• Welcome and greet guests in a professional and courteous manner.
• Handle guest check-in and check-out procedures.
• Manage reservations, room allocations, and guest requests.
• Answer phone calls and respond to guest enquiries.
• Coordinate with housekeeping and other hotel departments.
• Handle guest complaints and provide appropriate assistance.
• Maintain accurate guest records and front-office documentation.
• Ensure excellent customer service throughout the guest's stay.

Qualifications & Skills

• Any Degree from a recognized institution.
• Previous hotel or front-office experience will be an advantage.
• Female candidates preferred.
• Hindi language skills preferred.
• Good communication and interpersonal skills.
• Pleasant personality and professional appearance.
• Basic computer knowledge.
• Ability to work in shifts.
• Customer-service-oriented and responsible attitude.

What We're Looking For

A candidate who is enthusiastic, polite, responsible, and passionate about hospitality, with the ability to communicate effectively with guests and work well as part of a team.

Join Le Majestic Business Class Hotel and build your career in the hospitality industry.