Work Dynamics
About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
What this job involves:
Job Aim
Front Office Operations
- To provide management advice for Front Office for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalation process
- To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep
Key Skills
- Client Management
- General operations
- Vendor Coordination
- JLL Attendance maintenance
- Upkeep up of the reception
- Managing phone calls.
- Coordinate with various internal departments toward operations
Responsibilities
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages, etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Check, sort, and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules, etc.)
Sound like you To apply, you need to:
Requirements And Skills
- Proven experience as a front desk representative, agent, or relevant position
- Familiarity with office machines (e.g. fax, printer, etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply Today!
