As an Office Administrator, you will be responsible for managing the day-to-day administrative tasks that keep our office running efficiently. You will be the go-to person for various office-related needs, from answering phone calls and managing schedules to maintaining office supplies and assisting with assigned tasks. Your attention to detail, strong communication skills, and ability to multitask will be essential in this role.
Qualification: Any Degree
Responsibilities:
- Take complete ownership of the admin / front desk responsibility by executing corresponding business activities
- Potential customer interaction over phone / email to clearly communicate Emertxe's educational offerings and providing clarifications as required
- Regular and meticulous maintenance of databases and ability to work on business targets in terms of numbers, metrics and direct revenue conversion
- Take up company internal administration activities like fee collection, vendor & facility communication / management with meticulous follow-up of tasks
- Facilitate senior management in terms of specific requests like customer meeting by taking care of complete logistics activities
- Answer External and Internal calls for requests for information and assist callers by determining nature of business involved
- Administration and book keeping - Inventory Management, Voucher entries, Vendor interfacing with prompt follow-ups
Skill-set requirement:
- 2 to 3 years of experience in front desk and administration responsibilities or excellent experience in Voice based BPO
- Excellent written and oral communication skills in English
- Excellent working knowledge of MS Excel is a must
- Handling outbound marketing – Phone-calls, Emails, Leads, Follow-ups would be a plus
- Previous experience in training institute / education industry would be a plus
