Chennai - Tamil Nadu - India
Job Summary: A Front Office Executive serves as the first point of contact for visitors and clients, ensuring a welcoming and professional environment. This role involves managing the front desk, handling incoming calls, coordinating appointments, and supporting administrative tasks. The ideal candidate should possess excellent communication skills, a pleasant demeanor, and the ability to multitask efficiently in a fast-paced setting.
Roles And Responsibilities
- Greeting and welcoming clients and assistance and advice as needed.
- Handle reception and all related activities effectively.
- Ownership of the Day -to day administration including report generation of the inventory tracker of corporate area.
- Handle general administration activities of the organization promptly.
- Ensuring guest satisfaction by addressing any issue or concerns effectively.
- Responding to emergency and contacting the proper authorities when needed.
- Handling VIP guests or special events with care and attention.
- Maintaining a neat an organized corporate area to creating aesthetic atmosphere
- Be analytic, take wise decision and quickly resolve problems.
- Pleasing personality with customer service/Guest servicing acumen.
- Understand exigencies and act accordingly.
- Exceptional correspondence skills in written, verbally.
- Guiding on food and beverage requirements.
- Looking after the Booking/travel of clients in company/Vendor Cab and driver.
- Vendor Management
Any graduate or Diploma in Hotel Management with a minimum experience of 2 years in handling the front office operations.
Service line: None
