Front Office & Billing Executive

Receive customers and their attendants in a welcoming manner, and answer telephone calls.

Answering all queries by customers/attendants politely.

Listen to the customer/attendant carefully and guide the patient in the right way.

Taking complete details while doing the New Registrations like Permanent address, phone numbers, fax numbers, etc.,

Guide the customers to get the investigations done properly.

Maintain cordial relations with the customers.

Maintain all relevant records i.e., logbook, appointment diaries, etc., properly.

Maintain confidentiality of customers.

Preparing MIS report and summary.

Work with the medical staff to develop, implement and carry out improvement programs.

Act proactively in the quality improvement program.

Perform other duties as assigned by relevant authorities.