Company Description
Ananda In The Himalayas is a luxury wellness retreat located on a 100-acre Maharaja's Palace Estate at the Himalayan foothills in Northern India. Surrounded by tranquil Sal forests and overlooking the Ganges river valley and the spiritual town of Rishikesh, Ananda combines traditional Ayurveda, Yoga, and Vedanta with international wellness experiences, fitness programs, and wholesome organic cuisine. Recognized globally for its excellence, Ananda is committed to delivering exceptional service through its dedicated and talented team. The organization emphasizes creating a supportive work environment with opportunities for career growth and development.
Role Description
This is a full-time, on-site role for a Front Office Associate, located in Rishikesh. The Front Office Associate will be responsible for managing receptionist duties, handling check-in processes, and providing excellent customer service. Additional responsibilities include addressing guest inquiries, managing phone calls with professionalism, and ensuring smooth communication to enhance guest experiences.
Qualifications
- Strong Phone Etiquette and effective Communication skills
- Proficiency in handling Receptionist Duties and Check-in processes
- Exceptional Customer Service abilities to ensure guest satisfaction
- Strong interpersonal skills, attention to detail, and problem-solving capabilities
- Fluency in English; knowledge of additional languages is a plus
- Prior experience in a front office or hospitality role is beneficial
