Company Description
Jaypee Hotels & Resorts is a renowned group offering luxurious five-star accommodations across five prime locations in India, including New Delhi, Agra, Mussoorie and Greater Noida. With a total capacity of 689 rooms across its luxury and deluxe hotels, the group provides unparalleled elegance, superior amenities, and signature dining experiences. Its Golf and Spa Resort in collaboration with Six Senses Spa brings world-class wellness facilities to India. Known for delivering exceptional comfort and hospitality, Jaypee Hotels & Resorts is a trusted name in the hospitality industry. For more information, visit our website: www.jaypeehotels.com.
Role Description
This is a full-time, on-site role for a Front Office Assistant located in our New Delhi hotel. The Front Office Assistant will manage reception operations, handle guest inquiries, provide assistance with appointment scheduling, and maintain a welcoming and professional front-desk experience. Key responsibilities include assisting with administrative and clerical tasks, ensuring efficient day-to-day operations, and delivering excellent customer service to enhance guest satisfaction.
Qualifications
- Strong Interpersonal Skills to engage effectively with guests and team members
- Professional Phone Etiquette and proficiency in Appointment Scheduling
- Proven Administrative Assistance and Clerical Skills to support daily operational tasks
- Excellent organizational and multitasking abilities
- Attention to detail and a customer-oriented approach
- Prior experience in hospitality or front desk roles with Opera knowledge is a plus
- Bachelor's degree or equivalent experience in Hospitality, Business Administration, or related fields
