Front Line Officer ER

Job Description

Key Responsibilities

• Act as the first point of contact for employee relations matters across the plant.
• Handle employee grievances, counselling, conflict resolution, and disciplinary processes.
• Support employee engagement initiatives, welfare activities, and communication forums.
• Coordinate with department heads, supervisors, and workforce representatives.
• Ensure compliance with labor laws, standing orders, and company policies.
• Support onboarding, attendance management, contract labor administration, and workforce documentation.
• Facilitate employee feedback mechanisms and maintain healthy industrial relations.
• Co-ordination and implementing Management / IR strategy and Cordial relations with workmen. Giving feedbacks and suggestions for framing Management & IR strategy.To understand issues and problems raised by workmen or union representatives or supervisors.
• Wage/Bonus settlements and implementation, coordinating and ensuring implementation of agreed norms in settlement with Union.
• Preparing annexures for Management COD for Wage Settlement and identifying eligible workmen who have applied for VRS.
• Disciplinary Actions and Counselling for absenteeism, behavioral issues and family matter. Taking appropriate actions like warning, suspension & advisory, depending on the gravity of misconduct and explanation received from workman.
• Behavioral Counseling- In case dispute arising out of behaviour problem with the front line supervisor counsel & advise them. Enquiring in to the matter to understand the grievance or dispute raised by workmen / supervisor.
• Planning and budgeting various welfare schemes like Long Service Award, Inter Departmental Sports Competition, Meritorious Student Award, Drawing Competition, Distribution of Diwali Sweets, etc.