Front Desk Representative

Company Description

PM Group, formerly known as Patel Motors, holds a legacy of over four decades and has grown into a diversified business group rooted in Indore. With a strong focus on real estate, the company is dedicated to developing thoughtfully planned plotted projects and commercial spaces that deliver long-term value. Guided by values of integrity, trust, and innovation, PM Group strives to support sustainable growth for communities and businesses. The organization merges deep local knowledge with a future-oriented vision to consistently deliver excellence in its endeavors.

Role Description

This is a full-time, on-site Front Desk Representative role based in Indore. The Front Desk Representative will serve as the first point of contact, responsible for managing front desk operations, greeting visitors, handling phone calls, managing reservations, and providing exceptional customer service. The role requires maintaining a professional environment, addressing inquiries, and ensuring a positive experience for all clients and guests.

Qualifications

• Strong Phone Etiquette and Receptionist Duties, including managing a multi-line phone system and handling inquiries professionally
• Excellent Customer Service skills with a focus on creating a welcoming and helpful environment
• Experience with Reservations management and scheduling tasks
• Effective verbal and written Communication skills to interact with clients, guests, and team members
• Ability to multitask, prioritize in a dynamic environment, and manage time effectively
• Proficiency in standard office software (e.g., MS Office and appointment scheduling tools)
• Prior experience in a front desk or administrative role preferred
• High school diploma or equivalent; a degree in hospitality or a related field is a plus

Location

- 201, A-1 wing, UNO Business Park, Bicholi Mardana Road,

Indore by pass Road, opposite Sahara City