Front Desk Representative

Company Description

Mindsight Clinic is dedicated to supporting individuals and organizations in overcoming life's challenges, including relationship problems, mental health issues, and emotional obstacles that affect well-being. We specialize in helping professionals manage work-related stress, team dynamics, and emotional crises that impact performance and overall happiness. Committed to empowering personal and professional growth, Mindsight Clinic creates a supportive environment for clients to achieve satisfaction and balance in their lives.

Role Description

This is a full-time, on-site role for a Front Desk Representative located in Mumbai. The Front Desk Representative will greet and assist clients, handle phone inquiries with professionalism, and manage appointment bookings and scheduling. The role requires effective communication with clients and team members, ensuring a welcoming and efficient front desk experience. Additionally, the individual will perform general receptionist duties and maintain the smooth operation of the front desk area.

Qualifications

• Strong Phone Etiquette and Customer Service skills
• Experience in Receptionist Duties, including greeting clients and managing inquiries
• Proficiency in handling Reservations and scheduling appointments
• Excellent Communication and interpersonal skills
• Professional demeanor and ability to create a welcoming environment
• Basic computer literacy, including familiarity with scheduling software and office tools
• Prior experience in a customer-facing role is a plus
• handling payments and accounts

Job location: Malad West

Job timings: 11am to 8pm

Salary: 15 to 25k monthly