Company Description ESTATEX LANDBASE.PVT.LTD is a property management company focused on advising and assisting clients in selecting suitable real estate investment options. Drawing on extensive experience in the Gurgaon and Haryana real estate markets, the company emphasizes transparency and clarity in all dealings. ESTATEX LANDBASE.PVT.LTD aims to remove ambiguity and grey areas by sharing accurate, ground-level information on properties. This approach enables clients to make informed, confident investment decisions based on complete and reliable facts.
Role Description This is a full-time, on-site Front Desk Representative role based in Noida. The Front Desk Representative will welcome and assist visitors, manage the reception area, and ensure a professional and courteous first point of contact for the company. Day-to-day responsibilities include answering and routing phone calls, handling inquiries, managing appointments and reservations, and maintaining visitor logs. The role also involves coordinating with internal teams, supporting basic administrative tasks such as mail handling and document organization, and providing clear information about company services to walk-in and telephone inquiries. The ideal candidate will maintain a neat front office environment, follow company protocols, and uphold high standards of customer service at all times.
Qualifications
- Strong customer-facing skills, including Customer Service and Receptionist Duties, with a professional and courteous demeanor.
- Excellent Phone Etiquette and ability to manage a multi-line phone system and inbound inquiries efficiently.
- Clear and confident Communication skills, both verbal and written, for interacting with visitors, clients, and internal teams.
- Experience handling Reservations, appointment scheduling, and front-desk coordination tools or software.
- Ability to stay organized, manage multiple tasks, and maintain accurate records in a fast-paced front office environment.
- Basic computer literacy (email, calendars, office applications); prior experience in real estate or property management is an advantage.
- High school diploma or equivalent required; further education or certification in administration, hospitality, or a related field is a plus.
- Professional appearance, punctuality, and reliability, with the ability to work on-site in Noida during standard business hours.
