Front Desk Representative

Company Description

AmigosIndia is a backpacker hostel brand based in New Delhi, focused on creating memorable travel experiences. For over 10 years, we have welcomed travellers from around the world, building a vibrant community of repeat guests, digital nomads, and solo adventurers. With a strong operational foundation and an understanding of both Indian and international backpacker needs, we are committed to scaling our network. AmigosIndia thrives on delivering authentic hospitality and meaningful connections, shaping India's most trusted hostel network.

Role Description

This is an on-site internship role based in New Delhi for a Front Desk Representative. The role involves handling receptionist duties, assisting guests with reservations, providing exceptional customer service, and ensuring smooth front desk operations. Daily tasks include welcoming guests, answering inquiries, managing phone calls, and addressing guest needs to ensure a positive hostel experience.

Qualifications

• Strong Phone Etiquette and ability to handle communication effectively
• Experience or capability in Receptionist Duties and Reservations management
• Excellent Customer Service skills with a focus on guest satisfaction
• Exceptional Communication skills, both verbal and written
• Familiarity with the hospitality or travel industry is a plus
• Proficient organizational and multitasking abilities